12/07/2017 | Press release | Distributed by Public on 12/07/2017 17:46
DMV computer issues persist, technicians continue to troubleshoot, offices remain open
BOISE - The Idaho Transportation Department (ITD) continues to work around the clock to identify and correct issues facing driver's license computer systems and is keeping county offices open with limited service.
ITD is working closely with its card issuing vendor, Gemalto, and bringing in additional resources to troubleshoot these issues. Several attempts to identify the root cause have proven unsuccessful and further efforts continue.
In order to search for the problem, transactions by the public must be processing. This requires county offices to continue operations. Service during this time may be intermittent and cause delays to customers.