The Hackett Group Inc.

01/10/2022 | Press release | Archived content

CFO Dive, “CFOs chase down payments, eye inventory, grip cash amid halting recovery,”

  • Companies just barely backed off their early pandemic rush to hoard cash in the third quarter, as financial executives wrestled with a halting economic recovery amid new COVID-19 variants and supply chain headaches, according to an analysis of more than 908 listed non-financial companies by The Hackett Group. The level of cash on hand and debt both ticked down just 1% in the third quarter, roughly flat with the fourth quarter of 2020.
  • "Liquidity is still of high importance to these companies," Craig Bailey, associate principal at Hackett, told CFO Dive. "But what we're hearing is this is a temporary measure." The roughly flat cash levels follow cash on hand levels that jumped 40% in 2020 to $1.5 billion for the 1,000 largest nonfinancial public companies, according to Hackett.
  • CFOs have focused on wringing working capital gains out of the receivables process, with the average time it took customers to pay falling to 43.1 days in the third quarter from 44.4 days in the year earlier, according to Bailey. Meanwhile, the average days payable outstanding also stretched out to 57.6 days from 55.4 days, but that was driven by payable balance increases outpacing growth in revenue and cost of goods sold rather than a company push to delay payments to suppliers, he said.

Dive Insight

Many companies have gained significant financial ground since early in the pandemic, as the reopening of the economy helped drive up revenue by 14% over the period with 38 out of the 48 industries surveyed seeing revenue growth of over 25%, the study found. Meanwhile, the cash conversion cycle, which measures the speed by which companies are able to convert investments in inventory and other assets into cash flow, fell to 29.9 days from 33.4 over the period.

But the improvements are fragile and uneven across industries. Top-performing sectors like lumber, steel, oil and construction benefited as price increases drove growth while airlines and hotels benefited from resumption of leisure travel but revenue declined for motor vehicle and auto parts hit by supply chain issues and internet retail saw so-called reopening declines as some consumers shifted back to shopping in stores as the economy began to recover from the pandemic.

This past year many of the gains were passive rather than active measures taken by financial teams to shore up liquidity and working capital, Bailey said. One exception was the focus on accounts receivable, which by necessity had to be examined and re-engineered as it went remote, forcing executives to analyze their systems. In the past many adjustments were made on the backend in an effort to get late payments in but more recently there's been a shift in focus on credit and risk management processes by which companies examine customers' ability to pay based on the pandemic up front, Bailey said.

Another company financial metric which saw a dramatic rise in the third quarter was inventories, which jumped 11%. The rise comes as the long-term move toward just-in-time inventory processes was upended by the pandemic. Companies seeking to secure goods amid shortages and shipping problems faced challenges from rising material costs, product availability and changing consumer demand.

The tough road that many financial executives have experienced in inventory over the pandemic is now pushing a new conversation around inventory management, Bailey said. Until recently, "the product range was always expanding and new products being added were making supply chains more complex," he said. "The pandemic offered some opportunities to rethink what we do. We may see companies move more toward this model in which not everything would be available everywhere."

Inventory is one of the more challenging working capital issues because different parts of a single company do not share the same views of it, he said. For example, CFOs see the opportunity for releasing liquidity but need to work with sales teams that would want to have more products available. But Bailey said he expects it to be a central focus of financial executives this year. CFOs will asses whether inventories should be located closer to the company, how many products are needed and consider whether there's an opportunity to rationalize inventory. The companies surveyed have about $517 billion in excess inventory that could be unlocked, he said.

"Many organizations say in 2022 'inventory is really our priority,' but not yet," Bailey said. "Companies are looking at focusing on optimizing inventory levels but waiting for supply to restabilize and to make sure there are no more false starts."