CBS - Statistics Netherlands

03/01/2021 | News release | Distributed by Public on 03/01/2021 08:04

Historic drop in turnover accommodation and food services

In mid-March, the accommodation and food services sector - including hotels, cafés and restaurants - had to close its doors to prevent the spread of coronavirus. Takeaway and delivery of food and drinks were still permitted. As a result of the COVID-19 measures, turnover decreased by 14 percent compared to the previous quarter in Q1 2020, the first drop in seven years' time. Turnover fell further in Q2, by just over 50 percent. On 1 June 2020, the measures were eased slightly. As a result, turnover rebounded strongly in Q3 2020 (by more than 100 percent) and was almost at the same level as in Q1. In Q4, however, the measures against the spread of coronavirus were tightened again and turnover fell by almost 44 percent relative to Q3.

2014 Quarter 1 93.6
2014 Quarter 2 93.8
2014 Quarter 3 94.5
2014 Quarter 4 95.9
2015 Quarter 1 97.1
2015 Quarter 2 99.5
2015 Quarter 3 100.3
2015 Quarter 4 102.8
2016 Quarter 1 103.6
2016 Quarter 2 104.2
2016 Quarter 3 108.2
2016 Quarter 4 108.3
2017 Quarter 1 110.5
2017 Quarter 2 112.6
2017 Quarter 3 113.9
2017 Quarter 4 115.5
2018 Quarter 1 117.8
2018 Quarter 2 120.8
2018 Quarter 3 121.1
2018 Quarter 4 123.5
2019 Quarter 1 122.6
2019 Quarter 2 125
2019 Quarter 3 125.7
2019 Quarter 4 128.1
2020 Quarter 1 110.4
2020 Quarter 2 53.9
2020 Quarter 3 109.7
2020 Quarter 4 61.8

Café turnover fell most sharply in Q4

In Q4 2020, cafés suffered the greatest decline in turnover, namely by 70.4 percent on the previous quarter. Restaurants posted 56.7 percent less turnover and hotels 51.1 percent less. The decline in turnover compared to Q3 was less pronounced in other parts of the sector, albeit still significant. In Q4, other accommodation services such as holiday homes and camp sites recorded 23 percent turnover loss, fast-food restaurants 19.7 percent and canteens and catering 13.8 percent.

Accommodation services (total) -40.7
Hotels -51.1
Other accommodation services -23
Food and beverages services (total) -44.6
Cafés -70.4
Restaurants -56.7
Fast-food restaurants -19.7
Canteens and catering -13.8

Unprecedented turnover decline in 2020

In 2020, the turnover decline in the accommodation and food services sector amounted to 33.9 percent year-on-year. This is the largest contraction ever recorded and no less than 7 times greater than in 2009, when the credit crisis led to a year-on-year turnover loss of 4.8 percent for the accommodation and food services sector.

2006 4.8
2007 5.5
2008 0.1
2009 -4.8
2010 -0.4
2011 3.9
2012 1.2
2013 1.1
2014 5.2
2015 5.9
2016 6.2
2017 6.6
2018 6.8
2019 3.8
2020 -33.9

Hotels suffered largest turnover loss in 2020

Hotels achieved 50.8 percent less turnover last year than in 2019. At 13.1 percent, the contraction among other accommodation services was considerably smaller. Total turnover in accommodation services in 2020 was 40.6 percent lower year-on-year.

Turnover in food and beverage services fell less substantially (by 31.2 percent) than in accommodation services. Fast-food restaurants were relatively least affected by the COVID-19 measures; their turnover was 13.5 percent lower than in 2019. Cafés and restaurants achieved 41.7 and 34.6 percent less turnover respectively. Finally, canteens and catering recorded 35.6 percent turnover loss.

Accommodation services (total) -40.6
Hotels -50.8
Other accommodation services -13.1
Food and beverages services (total) -31.2
Cafés -41.7
Canteens and catering -35.6
Restaurants -34.6
Fastfood-restaurants -13.5