LiveVox to Showcase Purpose-Built Contact Center Solution for Financial Services at LendIt Fintech USA 2022

SAN FRANCISCO, CA - May 24, 2022 - LiveVox Holdings, Inc. ("LiveVox" or the "Company") (NASDAQ: LVOX), a leading cloud-based provider of customer service and digital engagement tools, will be exhibiting at LendIt Fintech USA 2022, New York City's largest fintech event, in booth 501. The event will take place May 25-26 at the Javits Center in New York, New York.

To ensure financial services organizations - including credit unions, fintechs, banks, and insurance companies, among others - have the tools needed to develop personalized, customer-centric strategies that drive customer acquisition, growth, and retention, LiveVox offers an ecosystem of out-of-the-box unified CCaaS solutions. The end-to-end product, powered by practical AI-enabled tools includes:

• Digital Messaging. Engage customers on their channel of choice with consent and preference management in mind -including payment reminders and account alerts.
• Practical AI Virtual Agents. Empower customers to self-serve with easy-to-tune virtual agents that transition smoothly to human agents on more complex issues.
• Purpose-Built Contact Center CRM. Understand customers regardless of channel with rich up-to-date interaction histories that remove the need to reenter account information.
• Workforce Engagement Management. Understand agents and enable them to deliver exceptional customer experiences with easy-to-use tools and best practices to successfully navigate shifting regulatory requirements.

To learn more about LiveVox's contact center solutions and meet with the Company at LendIt, click here.

About LiveVox

LiveVox (Nasdaq: LVOX) is a next generation contact center platform that powers more than 14 billion omnichannel interactions a year. By seamlessly unifying blended omnichannel communications, CRM, AI, and WEM capabilities, the Company's technology delivers exceptional agent and customer experiences, while helping to mitigate compliance risk. With 20 years of cloud experience and expertise, LiveVox's CCaaS 2.0 platform is at the forefront of cloud contact center innovation. The Company has more than 650 global employees and is headquartered in San Francisco, with offices in Atlanta; Columbus; Denver; St. Louis; Medellin, Colombia; and Bangalore, India. To stay up to date with everything LiveVox, follow us at @LiveVox or visit livevox.com.

PR Contact for LiveVox
Katie Creaser
[email protected]

IR Contact for LiveVox
Ryan Gardella
[email protected]