06/15/2021 | Press release | Distributed by Public on 06/14/2021 21:04
ANZ's Institutional business has maintained its leadership of the Australian market, ranking #1 for outright and lead bank penetration and overall relationship strength, according to the 2021 Peter Lee Associates Large Corporate and Institutional Relationship Banking Survey.
Customers ranked ANZ number one for providing support through the COVID-19 pandemic, with 80% of respondents describing ANZ's support as excellent or above average. This is a one-off measure and was the largest difference between ANZ and other banks involved in the survey.
Highlights of the survey for ANZ include:
ANZ Managing Director, Institutional Australia, Tammy Medard said: 'ANZ's consistently strong Peter Lee results reflect our focus on fostering long-lasting, trusted relationships with customers, and standing by them through challenging times.
'They recognised our strong and consistent support during the pandemic, which was evident not only through core lending but also digital banking solutions and cybersecurity measures to protect them from fraud.
'The results are a credit to our talented team who work hard to understand our customers' needs and deliver outstanding banking expertise, including in the increasingly important area of ESG.'
The Peter Lee Associates Large Corporate and Institutional Relationship Banking Survey is a leading indicator of performance across wholesale banking in Australia. Some 590 Australia-based large corporate institutions were surveyed.