Doncaster and Bassetlaw Teaching Hospitals NHS Foundation Trust fined for failures in complying with duty of candour regulation

The Care Quality Commission has fined Doncaster and Bassetlaw Teaching Hospitals NHS Foundation Trust £2,500 for failing to comply with the duty of candour regulations.

CQC has issued two fixed penalty notices of £1,250 to the trust because it had failed to comply with the duty of candour regulations that requires providers to be open and honest with patients or their families if there is an incident in which they suffer harm.

In 2021 CQC completed an investigation of a serious incident at the trust. The fixed penalty notices relate to an incident in July 2018 where a patient, who cannot be named for legal reasons, died after complications during childbirth. These two breaches of duty of candour regulations were:

• Failing to notify the family as soon reasonably possible that an incident had occurred
• The trust did not provide the family with an account of the incident or offer an appropriate apology to them in a timely manner.

CQC inspectors followed up directly with the trust to understand what actions had been taken and if any were still required. The trust was also required to evidence the steps it had taken to strengthen the processes in place to ensure compliance with the duty of candour in future.

Sarah Dronsfield, head of hospital inspection for the north, said:

'Under the duty of candour, all providers are required to be open with patients or their families when something goes wrong or that appears to have caused significant harm. Where CQC find evidence that this has not happened, we will take action, as we have done against Doncaster and Bassetlaw Teaching Hospitals NHS Foundation Trust.

'We issued two fixed penalty notices following the death of a patient at the trust and their handling of notifying the family in 2018. There was a significant delay in following the duty of candour and the family did not receive a formal apology from the trust until early 2021.

'The amount of this fine is in no way reflective of the value of the life that was lost, but is the maximum amount we can fine an organisation for breaching the duty of candour regulation.

'We will always take action where organisations have failed people and their families, and we will continue to monitor the trust to ensure they have learnt from this and these mistakes aren't repeated.'

For enquiries about this press release please email [email protected].

Journalists wishing to speak to the press office outside of office hours can find out how to contact the team here (Please note: the duty press officer is unable to advise members of the public on health or social care matters).

For general enquiries, please call 03000 61 61 61.

Public link

Please use the above public link if you want to share this noodl on another website.