09/10/2019 | Press release | Distributed by Public on 09/10/2019 08:31
Updated and Expanded Customer Bill of Rights
Established Inclusive Marketing Practices
Implemented Inclusive Workplace Training for all Leadership
Increased Underrepresented Supplier Representation
Expanded Economic Development Partnerships
CINCINNATI--(BUSINESS WIRE)-- Macy's, Inc. (NYSE: M) today announced a five-point approach to further ensure the company reflects the diversity of the customers and communities it serves. As part of this effort, the company has set goals and outlined specific strategies to increase its impact.
'At Macy's, diversity and inclusion are essential to our culture and core values. Our mission is to embed D&I into how we think, act, and operate by fostering an inclusive culture and an environment that inspires, reflects, and embraces everyone,' said Jeff Gennette, chairman and chief executive officer of Macy's,Inc. 'We hope the steps we are taking will encourage others to reaffirm their commitments to inclusion for all.'
The newly established approach and goals will position the company to use its scale and reach to help set the tone and influence inclusivity standards and practices across the retail industry.
'We are proud of the work we've done over the last 10 years to become a more inclusive organization. Today's announcement marks the next step on our journey as we continue to challenge ourselves to do more,' said Shawn Outler, chief diversity officer of Macy's, Inc. 'The strategy and goals we've set put us on a clear path to becoming best-in-class, and we hope to be the beacon of change that motivates other retailers and companies outside of our industry to do the same.'
The new vision is centered on five key focus areas of impact opportunity within the company's customer base, marketing, colleagues, suppliers and community. Each focus area has specific performance objectives for 2019 and beyond.
The company has also launched inclusive workplace training to ensure our 130,000 colleagues understand how to identify and mitigate bias when interacting with customers and each other.
Additionally, business accelerator programs like The Workshop at Macy's, equip participants with a new perspective on how to create effective, large-scale supplier relationships. Since its inception in 2011, approximately 125 businesses have graduated from the program.
Macy's, Inc. today also published its fiscal 2018 corporate sustainability report and 2025 Sustainable Stewardship Goals. The company has taken concrete steps to refine its sustainability strategy and has set clear goals for a more sustainable future, while strengthening the policies and programs that support its efforts. Macy's, Inc. is committed to creating a more sustainable future by achieving meaningful progress against Sustainable Stewardship Goals in critical areas including energy, waste & recycling, materials & fibers, chemical management, products, sourcing, transparency and diversity.
The 2018 Corporate Sustainability Report is available for download on macysinc.com.
For more information on diversity and inclusion at Macy's, Inc., visit macysinc.com/social-responsibility/diversity-inclusion.
About Macy's, Inc.
Macy's, Inc. is one of the nation's premier retailers, with fiscal 2018 sales of $24.971 billion and approximately 130,000 employees. The company operates approximately 680 department stores under the nameplates Macy's and Bloomingdale's, and approximately 190 specialty stores that include Bloomingdale's The Outlet, Bluemercury, and Macy's Backstage. Macy's, Inc. operates stores in 43 states, the District of Columbia, Guam and Puerto Rico, as well as macys.com, bloomingdales.com and bluemercury.com. Bloomingdale's stores in Dubai and Kuwait are operated by Al Tayer Group LLC under license agreements. Macy's, Inc. has corporate headquarters in Cincinnati, Ohio, and New York, New York.
View source version on businesswire.com: https://www.businesswire.com/news/home/20190910005266/en/
Media - Radina Russell, Macy's Media Relations
646-429-7358; [email protected]
Media - Emily Hawkins, Macy's Media Relations
646-429-7458; [email protected]
Investors - Mike McGuire
513-579-7780; [email protected]
Source: Macy's, Inc.
Released September 10, 2019