05/25/2022 | Press release | Distributed by Public on 05/24/2022 09:51
5/25/2022
Health Net Federal Services, LLC (HNFS) offers online self-service tools to help you find important health care information. While some tools are open to all, you'll need to log in to access secure tools such as "Check Authorization Status" and "Manage My Payment." Self-service tools are a great option, especially on days when call center hold times may be higher than normal.
To access secure tools, you should use your Department of Defense Self-Service Logon (DS Logon). If you're unable to get a DS Logon, you can register for a unique HNFS username and password.
Once logged in, you can access authorization letters, review explanations of benefits (EOB), check claim status, review status of outstanding authorizations, and more. Remember, HNFS doesn't mail authorization letters or individual EOBs. Access these documents through your secure inbox. Don't forget to set your preferences so you can receive text or email notifications when authorizations or claims have processed.
HNFS offers online tool guides to assist you when accessing certain web tools.
Last Updated 5/24/2022