Software Issue Impacts Environmental Health

COA Environmental Health Department

Experiences Software Issue

AMARILLO - The third-party software system for the City of Amarillo (COA) Environmental Health Department is not fully functional and is impacting several online features.

"We have notified Tyler Technologies of the software issue, and they are working to resolve the problem as quickly as possible," said COA Environmental Health Director Anthony Spanel. "At this time, there is no timeline as to when normal online operations will resume. We urge the public to contact the Environmental Health Department with any questions or concerns. We apologize for this inconvenience and will work with the public until full online access is restored."

Online features impacted by the software issue include online payments, the viewing of online inspection reports and providing copies of reports of inspected facilities.

The COA Environmental Health Department can be contacted at (806) 378-9472 and by email at [email protected].

###