Official Statistics
Housing Benefit statistics on speed of processing for 2023 to 2024
Statistics on the average number of days to process a new Housing Benefit claim or a change in circumstance of an existing claim.
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Applies to England, Scotland and Wales
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Ref: ISBN 978-1-78659-620-8
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Ref: ISBN 978-1-78659-580-5
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Details
Speed of processing is a measure of the average time it takes to process a:
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new Housing Benefit claim
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change of circumstance to an existing Housing Benefit claim
The average time is measured in calendar days, rounded to the nearest day.
The statistics on this page are for:
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October to December 2023 (quarter 3, financial year 2023 to 2024)
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July to September 2023 (quarter 2, financial year 2023 to 2024
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April to June 2023 (quarter 1, financial year 2023 to 2024)
Published 25 October 2023
Last updated 24 April 2024
+ show all updates
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24 April 2024
Added statistics for the period October to December 2023. This is also known as quarter 3 of financial year 2023 to 2024.
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31 January 2024
Added statistics for the period July to September 2023. This is also known as quarter 2 of the financial year 2023 to 2024.
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25 October 2023
First published.
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