DWP - UK Department for Work and Pensions

04/24/2024 | Press release | Distributed by Public on 04/24/2024 02:33

Housing Benefit statistics on speed of processing for 2023 to 2024

Official Statistics

Housing Benefit statistics on speed of processing for 2023 to 2024

Statistics on the average number of days to process a new Housing Benefit claim or a change in circumstance of an existing claim.

From:Department for Work and PensionsPublished25 October 2023Last updated 24 April 2024 - See all updates
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Applies to England, Scotland and Wales

Documents

Tables: October to December 2023 (quarter 3)

ODS, 204 KB

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Tables: July to September 2023 (quarter 2)

ODS, 200 KB

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Tables: April to June 2023 (quarter 1)

ODS, 183 KB

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Details

Speed of processing is a measure of the average time it takes to process a:

  • new Housing Benefit claim
  • change of circumstance to an existing Housing Benefit claim

The average time is measured in calendar days, rounded to the nearest day.

The statistics on this page are for:

  • October to December 2023 (quarter 3, financial year 2023 to 2024)
  • July to September 2023 (quarter 2, financial year 2023 to 2024
  • April to June 2023 (quarter 1, financial year 2023 to 2024)
Published 25 October 2023
Last updated 24 April 2024 + show all updates
  1. 24 April 2024

    Added statistics for the period October to December 2023. This is also known as quarter 3 of financial year 2023 to 2024.

  2. 31 January 2024

    Added statistics for the period July to September 2023. This is also known as quarter 2 of the financial year 2023 to 2024.

  3. 25 October 2023

    First published.

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