City of Atlanta to Open Facilities to Public for Certain In-Person Transactional Services

Mayor's Office of Communications
55 Trinity Avenue, Suite 2500 • Atlanta, Georgia 30303

City of Atlanta to Open Facilities to Public for Certain In-Person Transactional Services

Moratorium on Class A Outdoor Events Lifted

ATLANTA- Based on the input and guidance of public health professionals, the City of Atlanta will reopen City Hall and other City facilities to the public for certain in-person transactional services beginning Tuesday, September 7, 2021. A list of the specific services, locations and hours can be found below. All individuals must adhere to the current mask mandate, which covers all indoor facilities.

Mayor Keisha Lance Bottoms also issued an Executive Order lifting the moratorium on Class A outdoor events. The Mayor's Office of Special Events and the Department of Parks and Recreation are authorized to resume accepting new applications for permits or sub-permits for or relating to events at which the attendance is anticipated to be 50,000 or more persons to be held in the city of Atlanta.

All events at which the attendance is anticipated to be 50,000 persons or more to be held in the city for which applications may be submitted in accordance with the Executive Order may only occur in accordance with the COVID-19 mitigation requirements set forth in the COVID-19 Special Events Permit Overlay. (This can be found at the bottom of this release.)

These changes reflect the importance and effectiveness of the COVID vaccines. The City will continue to monitor public health metrics, including vaccination rates, and follow public health guidance to determine when City facilities will reopen fully to the public.

Beginning September 7, 2021, the following services and transactions may be conducted in person. The City will continue to review and update available in-person services.

The following departments will allow walk-in business or require appointments for:

Appointment Only Transactions

Atlanta Fire Rescue Department Stations / 8 a.m. to 6 p.m.

• Car Seat Program - Appointment scheduling is through the coordinator William Hutchinson - 678-643-4318
• Health Screening Services - Health Screenings through the main number of 404-546-7000

Department of Finance / Atlanta City Hall / 9 a.m. to 4 p.m.

• Business License Renewal / Call 311. If referred to DOF and additional information is required, DOF will extend an invitation to complete registration in person.

Department of Grants and Community Development / Atlanta City Hall / 9:30 a.m. to 2:30 p.m.

• Subordination Agreement Signatures and Notarization
• Customers can schedule their appointment by calling 404-546-1850

Department of Watershed Management / Atlanta City Hall / 8:15 a.m. to 5 p.m.

• Site development plan review - Customers can schedule their appointment by calling 404-340-6249

Department of City Planning / Atlanta City Hall / 9:30 a.m. to 2:30 p.m.

• Open Records Review / O­ffice of Buildings at 404-865-8451 or [email protected]

Walk-In Transactions

Department of Parks and Recreation / 160 Trinity Ave. / 9 a.m. to 5 p.m.

Department of Finance / Atlanta City Hall / 8:15 a.m. to 5 p.m.

• Payments for Permits and Licenses

Department of Watershed Management / Atlanta City Hall and 72 Marietta / 8:15 a.m. to 5 p.m.

• Bill Payments and Reconciliation
• Establish Accounts, Payment Plans and Discount Requests

Department of City Planning / Atlanta City Hall / 9:30 a.m. to 2:30 p.m.

• Express Permitting
• Permits for Residential Additions / alterations < 1,500 sq. ft.

Department of Law / Atlanta City Hall / Monday through Friday 9:30 a.m. - 2:30 p.m.

• Complaints
• Garnishments
• Petition for Interpleader; Petition to Quiet Title and Barment Notices
• Demolishing Restraining Orders against the City of Atlanta
• Subpoenas for Production of Evidence

The City of Atlanta implemented the COVID-19 Resilience Plan in August to measure vaccine progress with COVID transmission rates. The plan uses COVID color zones to provide the public with the same tools and data that inform the City's response and allow them to take appropriate precautionary health measures. According to the CDC, Atlanta continues to be in an area of high risk of COVID transmission.

Vaccinations continue to be the most effective method to protect against infection and further spread. Vaccines are safe, effective and free. For more information, visit the Fulton County Board of Health website.

To see City of Atlanta's current COVID Dashboard, visit this link: https://atlstrong.org/wp-content/uploads/2020/05/COVID_Dashboard.pdf

COVID-19 Special Events Permit Overlay

The additional requirements below are active during a State of Emergency Period as declared by the Mayor of the City of Atlanta or the Governor of the State of Georgia.

1. Designate Health Coordinator. Identify who will oversee a COVID-19 Internal Health Plan. This is an organization/logistics role; background in public health is not necessary. Recommended review and use of CDC General Event Planner Guidance^[1]
2. Develop Internal Health Plan. Similar to an Internal Security Plan (per 142-55), an Internal Health Plan will outline compliance with:

1. Mask mandate.
2. 1. Staff, volunteers, and patrons/attendees must wear masks as long as the Mayor or Governor has a mask mandate in place.
   2. Use onsite messaging to remind event attendees that they must wear a mask.
   3. Liaison with Security to enforce mandate.
   4. Permit holders are encouraged to have additional face masks available on-site
3. Hand sanitizer provisions.
4. 1. Hand sanitizer containing at least 60% ethanol or 70% isopropanol as per CDC guidelines should be made available to staff, volunteers, and patrons/attendees.
   2. Sanitizer stations should be provided at entrances and other well-marked and lit locations to encourage frequent use.
   3. Stations should allow no-touch activation if possible.
   4. Staff should regularly confirm adequate supplies.
   5. Onsite messaging can also encourage frequent use.
5. Augmented cleaning and sanitation plan.
6. 1. Public space and facilities should be maintained to standards outlined by CDC guidelines^[2] for public spaces.
   2. High-touch areas such as trash receptacles, barricades, food preparation areas, beverage stations, restrooms (toilets, sinks, soap dispensers, etc.) should be checked for supply needs and disinfected regularly using materials effective against COVID-19.
   3. Events large enough to require restrooms will be required to provide sinks alongside toilets for additional hand washing.

1. Develop emergency service and security plan. Plan must include a detailed site plan with the measurements and total square footage of the event area to be permitted and number of attendees), to be approved respectively by APD and AFRD.
2. 1. AFRD will review permitted area, including capacity to social distance.

[1]https://www.cdc.gov/coronavirus/2019-ncov/community/large-events/event-planners-and-attendees-faq.html

[2]https://www.cdc.gov/coronavirus/2019-ncov/community/reopen-guidance.html

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For more information about the City of Atlanta, please visit www.atlantaga.gov or watch City Channel 26. Follow the City of Atlanta on Facebook and Twitter @CityofAtlanta.

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