Use only official and verified channels of communication with Credit Agricole

Fraudsters increasingly turn to falsify the banks official communication channels. They collect customers' secret bank details via fake websites, social media pages, chatbots in popular messengers and then withdraw funds from the bank account.

How do they do it? Fraudsters copy the design and name, use web addresses that look like the official ones. Therefore, it can be difficult to find a fake at first glance.

You are kindly requested to use only official and verified channels of communication with Credit Agricole. Choose the option that is most convenient for you:

∙ via Contact center by phone number 0 800 30 55 55 (free calls within Ukraine)

∙ via Viber, the link is available at the bank's website www.viber.com/creditagricolechat

∙ via Telegram, the link is available at the bank's website https://t.me/CreditAgricoleBank_Bot

∙ web-call at the bank's website (it's convenient when you need to contact the bank while abroad) https://credit-agricole.ua/webcall/

∙ chat in mobile app CA+

∙ private messages at the bank's Facebook page and on Instagram

Please never disclose the following data:

∙ 3-digit code on the reverse side of the card,

∙ One-time passwords sent by banks,

∙ Passwords to mobile and online banking.

If you are asked for such information, end the call immediately and call the bank.

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