10/30/2018 | News release | Distributed by Public on 10/29/2018 22:43
30 october 2018
More than 7400 applications from consumers were received in the Samara Distribution Grids Branch of Volga, PJSC (a member of Rosseti) for 9 months of 2018. Most of them dealt with issues of new technological connection to the grids, as well as issues concerning existing contracts of technological connection.
For 3 quarters of the current year, the power engineers concluded 2397 contracts for the implementation of technological connection. The overwhelming majority are contracts with preferential groups of consumers (80% of the total number) - individuals with utility load, small business representatives, individual entrepreneurs, and allotment associations.
Among large and significant objects for which the procedure of technological connection was completed from January to September of the current year, there are 5 infrastructure facilities of the World Cup 2018, a tram line from Uritsky Square to Moscow Highway with the construction of a new tram line from Tashkentskaya Street to Samara Arena Stadium, oil-extraction plant in the township of Bezenchuk, a residential complex under construction in the Samara municipal district and others.
This year, the Company began works on the technological connection to the grids of the Samara solar power plant with a capacity of 75 MW, the production and logistics complex in Smyshlyaevka, low-rise residential buildings in the village of Krasny Pakhar and the shopping and office center on Dimitrova Street in Samara.
In order to improve the quality of the services provided, meetings with consumers are held on an ongoing basis. Clients directly learn the actual changes in the rules and the procedure for technological connection to networks, clarify the terms and conditions of connection, get detailed explanations and advice. Such meetings are regularly held both in the management apparatus and in the production offices and PDZ of the branch.
Power engineers remind that the centers and points of customer service operate in all production offices and in the management apparatus of the Samara branch of IDGC of Volga, PJSC. In addition, User Accounts are available at the official website of the Company (www.mrsk-volgi.ru). With its help it is possible to make applications for technological connections and other services. In addition, a request for technological connection may also be submitted via Rosseti, PJSC Grid Services Portal (https://портал-тп.рф). You can also get advice from the Samara Distribution Grids specialist by calling 8 (846) 339-34-00, in addition, the telephone of the call-center of IDGC of Volga, PJSC 8-800-775-16-42, as well as the hotline telephone 8 (846) 339-35-74 are available.