01/14/2020 | Press release | Distributed by Public on 01/14/2020 14:51
BERLIN, Conn. -With the start of a new year, Eversource is reminding customers of the various options available to help them manage their energy use and bills. Recognizing it can be difficult for some customers to pay their energy bills, the company offers several assistance programs, such as Budget Billing, Winter Protection, Matching Payment or New Start - which helps reduce or eliminate past-due balances.
'We understand the effect high electricity prices can have on our customers, particularly those facing difficult financial circumstances, and we want to help if they're struggling to pay their energy bill,' said Eversource Senior Vice President and Chief Customer Officer Penni Conner. 'Like our customers, we have no control over fluctuating energy prices, but the variety of programs we offer can help people manage their energy bills and reduce energy consumption. We encourage all of our customers to see if one of our programs is right for them.'
Eversource offers several financial assistance programs and energy efficiency solutions to help customers:
Billing and Payment Programs - *for all customers
Hardship Programs - *for income-eligible customers
Customers are encouraged to call the energy company at 800-286-2828 or visit 'Help Pay My Bill' on Eversource.com to find out more about these programs.
Eversource also recommends customers take advantage of the company's energy efficiency offerings which can help reduce energy usage and help keep energy bills down year-round. Customers are encouraged to:
Eversource (NYSE: ES), the #1 energy efficiency provider in the nation, transmits and delivers electricity to 1.25 million customers in 149 cities and towns, provides natural gas to 237,000 customers in 74 communities, and supplies water to approximately 198,000 customers in 51 communities across Connecticut. Eversource harnesses the commitment of about 8,000 employees across three states to build a single, united company around the mission of safely delivering reliable energy and water with superior customer service. For more information, please visit our website (www.eversource.com) and follow us on Twitter (@EversourceCT) and Facebook (facebook.com/EversourceCT). For more information on our water services, visit www.aquarionwater.com.