Government of the Republic of Uzbekistan

04/13/2021 | Press release | Distributed by Public on 04/12/2021 23:35

Azerbaijan's experience can be localized in the Uzbek DHA system

As you know, a Memorandum of Understanding was signed between the State Agency for Civil Service and Social Innovation of the Republic of Azerbaijan and the Agency for Civil Service of the Republic of Uzbekistan.

Accordingly, the delegation headed by the Director of the Civil Service Agency is currently in the Republic of Azerbaijan. As UzA was informed in the press service of the regional branch of DXA, the delegation also includes employees of the Samarkand regional branch of the agency.

During the visit, aimed at developing cooperation through the exchange of experience in the field of public services, the members of the delegation met with representatives of the State Agency for Public Services and Social Innovation, the Center for the Development of Electronic Government, the Innoland Incubation Center, ASAN. Center, Call-center, Mobile ASAN services '.

At a meeting held at the State Agency for Citizens Service and Social Innovation under the President of the Republic of Azerbaijan, the parties discussed the Action Plan between the two government departments. They also got acquainted with the work of the ASAN-XIDMET centers in Baku, studied the work done to digitize, create genealogies of citizens.

It should be noted that currently there are 20 ASAN-XIDMET centers, 10 ASAN-Bus centers, 1 ASAN-Train and 2 ASAN-Kommunal centers in the service of the DXA system in Azerbaijan.

'These centers, which have been operating for over 10 years, have provided more than 41 million services to date,' said M. Kurbanov, a member of the delegation and head of the Samarkand regional branch of DXA.

- For the convenience of people, each service center has call centers, ASAN-Radio, training centers, situational centers. In addition, in the centers 'ASAN-SERVICE' services to citizens are provided by departments of state structures, including the registry office of the Ministry of Justice. Needless to say, applying this experience to yourself yields good results. We are also considering the possibility of localizing Azerbaijani experience in providing public services to citizens during the visit.

DXA directors U. The members of the delegation headed by Mukhammadiev also visited the ancient city of Shemakha in the Republic of Azerbaijan and got acquainted with the modern ASAN-XIDMET center in Shemakha, which provides household services to more than 100 thousand people.

During the visit, the activities of the ABAD Center were also studied. The center was established in 2016 by the Decree of the President of the Republic of Azerbaijan Ilham Aliyev. The center provides legal assistance to entrepreneurs and sells products manufactured by entrepreneurs through retail outlets established at the ABAD Center. Entrepreneurs are engaged only in the production of products.

Source: UzA