08/13/2019 | News release | Distributed by Public on 08/13/2019 10:39
August 13, 2019
Citizens National Bank's Leadership Team prioritized the importance of becoming a business which attracts quality employees as part of the bank's overall mission statement. By all indicators the changes being made are positive for our employees as the bank was awarded the Best Place to Work in Cheboygan County 2019 by the Cheboygan Daily Tribune's Best Of awards program and more recently named as one of the 2019 Cool Places to Workin Michigan, ranking 40th out of 100.
Being a 'cool' place to work is only half the equation. Delivering an exceptional experience to our customers is a key driver in the bank's success. We have learned that when our teammates are happy, our customer's experience, whether by phone or in person, is enhanced. The factor that sets us apart from other similar businesses is the customer experience delivered by each employee; maintenance, universal bankers, lenders and officers, all are empowered to do what is right for our customers. We understand the link between happy employees and happy customers is unmistakable.
'Investing in our people and our communities is what being a community bank is all about. We are honored to be recognized as one of Crain's Detroit Cool Places to Work,' stated bank president and CEO Matthew Keene. 'To be ranked number 14 out of 42 for mid-size companies and 40 out of 100 over all is exciting for us, and being the only business headquartered in northern lower Michigan speaks volumes to the hard work and dedication by all staff.'
Companies from across the state entered the two-part process to determine the Cool Places to Work in Michigan. The first part consisted of evaluating each nominated company's workplace policies, practices, and demographics. This part of the process was worth approximately 25% of the total evaluation. The second part consisted of an employee survey to measure the employee experience. This part of the process was worth approximately 75% of the total evaluation. The combined scores determined the top companies and the final rankings. Best Companies Group managed the overall registration and survey process in Michigan and also analyzed the data and used their expertise to determine the final rankings. The awards program was created in 2012 and is produced by Crain's Detroit Business in partnership with Best Companies Group.
Citizens National Bank was recognized in the August 5 special publication by Crain's Detroit Business. For more information on the Cool Places to Work in Michigan program, visit http://www.CoolPlacestoWorkMI.com.
Citizens National Bank was chartered in 1931 as a full-service community bank headquartered in Cheboygan with additional offices located in Onaway, Mackinaw City, Pellston, Indian River, Alanson, Rogers City and Petoskey. www.cnbismybank.com