City of Topeka invites community participation in language access survey

The City of Topeka invites community participation in our Language Access Community Survey.

This survey aims to assess how residents access information about city services and identify opportunities for improvement. The insights gathered will inform the development of the City of Topeka's Language Access Plan.

Language access refers to the availability of language assistance and resources to individuals who have limited English proficiency (LEP) and could include translation, interpretation, multilingual staff, language access plans, language access training, outreach, and education. By prioritizing language access, we uphold legal obligations under Title VI of the Civil Rights Act of 1964 and strive to overcome language barriers that may hinder access to vital services, including public safety and emergency assistance.

Effective communication with our diverse community is crucial for engagement and collaboration on city initiatives. Additionally, language access promotes economic growth by facilitating communication between businesses and residents of different language backgrounds. By fostering multilingual communication, we create a more inclusive and vibrant city that attracts diverse talent and businesses, enhancing our economic vitality.

"Overall, language access aims to promote linguistic and cultural inclusivity, enhance access to essential services, and ensure that all residents, regardless of their background, can fully participate in society and access the resources they need," said Interim Director of Diversity Equity and Inclusion Monique Glaudeˊ. "This survey is critical as we deepen our commitment to language access initiatives."

The Language Access Community Survey is available in English and in Spanish at the links below.

English Language Access Community Survey:https://us.openforms.com/Form/13b5181b-92d6-4bc7-b303-569e0c58094a

Encuesta Comunitaria acerca del acceso lingüístico: https://us.openforms.com/Form/12dabae8-78e5-422b-9f6f-2eb06aa4b375