Kohl's Corporation

06/28/2022 | Press release | Archived content

Kohl’s Omnichannel Shopping Experience Makes the Holiday Easy

Digital and in-store enhancements offer customers a seamless and simple shopping experience - delivering gifts even faster than Santa!

Kohl's is redefining "convenience" with our omnichannel experience. Holiday shopping is a breeze with new online features, such as "Your Price," which calculates the price based on customers' offers; Smart Cart, which offers extra Kohl's Cash for picking up online purchases in a store; an improved mobile app, with more personalized functionality; and a search tool that understands customers' preferences - as well as free, fast pick up of orders in store, ready shortly after purchase.

Buy Online Pickup in Store

When shopping online, customers want their orders fast. As time winds down and the holidays get closer, customers can accomplish their shopping and get their gifts in time by choosing to buy online and pick up for free at their neighborhood Kohl's store. On average, Kohl's has 60,000-70,000 items available for online pick up in any given store. With most of our orders ready within two hours, Kohl's is even faster than Santa when it comes to last-minute shopping.