City of Vaughan

09/10/2021 | Press release | Distributed by Public on 09/10/2021 11:10

City staff are standing by to help seniors register for recreation programs

​Sign up for a class or reactivate your membership with assistance by phone or in person at select community centres

The City of Vaughan has many programs available this fall, including a wide selection of classes for seniors. For those who need assistance in re-activating their memberships or registering online, the City is here to assist!

In an effort to reduce barriers and enhance customer service for seniors, phone assistance and in-person appointments at select community centres are now available.

During these personalized touchpoints, community centre staff will help guide users through the process by:

  • re-activating a fitness or swim/aquafitness membership.
  • providing tutorials on how to navigate vaughan.perfectmind.com(including how to use the secure online payment system).
  • providing tutorials on how to book a fitness or swim session, or register for a recreation program.

Phone assistance is available Monday to Friday from 9 a.m. to 6 p.m. In-person appointments are available Monday to Friday from 9 a.m. to 3 p.m. at select community centres, where operationally feasible.

To book an appointment, call your local community centreor Access Vaughan at 905-832-2281.

Appointments must be booked at least 24 hours in advance. Patrons will be asked to provide their name, phone number and email address when booking an appointment. Those attending appointments are encouraged to bring their own mobile device, such as a smartphone or tablet.

Appointments are available at community centres across the City, with the exception of Garnet A. Williams Community Centre, which is closed for renovations until 2023, and Rosemount Community Centre.

Access to community centres remains restricted and by appointment only.

Online registration for workout and swim sessions is required using the department's online registration systemfor recreation programs at vaughan.perfectmind.com. An active membership is required, otherwise a single visit fee applies. To re-activate a fitness or swim membership, email [email protected]or call Access Vaughan at 905-832-2281.

To learn more about the new online recreation registration system, visit vaughan.ca/recreation.

Those who feel unwell, and believe they have symptoms related to COVID-19, should contact York Region Public Health at 1-800-361-5653 or Telehealth Ontario at 1-866-797-0000. For additional information and resources on the virus, visit York Region's website at york.ca/COVID19.

For updates and news as they happen, sign up for Vaughan News at vaughan.ca/newsand follow the official corporate channels on Twitter, Facebook, Instagramand LinkedIn.

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