10/21/2019 | News release | Archived content
Zalando Plus customers receive packages on the same day with the electric vehicles
24 vehicles are on the road in Hamburg during the three-month test
BERLIN, OCTOBER 23, 2019 // Ordered in the morning, delivered to the front door in the evening by electric car: Zalando, Europe's leading online platform for fashion and lifestyle, is testing the delivery of parcels with electric vehicles in Hamburg. Customers that are members of Zalando Plus loyalty program and opt for faster delivery will receive their ordered items the same or next day by environmentally friendly transport.
For the test, which is initially limited to three months, Zalando uses the latest generation of electric vehicles powered by green electricity. The climate-friendly fleet consists of four different e-vehicle models from Mercedes, Nissan, Renault and a micro delivery vehicle from the manufacturer ARI. A total of 24 vehicles are in use, which are easily recognizable in the urban area: they carry the Zalando Plus logo and the inscription 'Small Footprint. Big Benefit'.
For the project, Zalando is working with various logistics partners whose drivers will take over the parcel delivery in the city area. Zalando is responsible for planning and providing the charging infrastructure, enabling the partners to test various models and operational processes for the use of e-mobility over the last mile.
'Zalando is working on developing sustainable solutions for logistics. The new pilot in Hamburg is another important step along this path and we are delighted to be able to offer customers in Hamburg climate-friendly services. With over 600 charging stations in the city area, the Hanseatic city is an ideal place to test climate-friendly logistics concepts with our logistics partners', Christian Scheffler, Director Zalando Premium Logistics.
Over the next three months, Zalando will deliver several hundred parcels a day between 7 p.m. and 9 p.m. with electric vehicles. Not only Zalando Plus customers benefit from the service: during the pilot Zalando surprises customers in Hamburg with so-called 'silent upgrades' where customers receive their parcels on the same day.
Zalando is Europe's leading online platform for fashion and lifestyle. Founded in Berlin in 2008, we bring head-to-toe fashion to more than 28 million active customers in 17 markets, offering clothing, footwear, accessories and beauty. The assortment of international brands ranges from world famous names to local labels. Our platform is a one-stop fashion destination for inspiration, innovation and interaction. As Europe's most fashionable tech company, we work hard to find digital solutions for every aspect of the fashion journey: for our customers, partners and every valuable player in the Zalando story. Our goal is to become the starting point for fashion.