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HDI Global SE

08/16/2021 | Press release | Distributed by Public on 08/17/2021 04:35

Industrial insurer HDI Global launches new remote risk survey app: Virtual risk inspections for industrial customers

The preceding months have been marked by a wide array of contact and travel restrictions and both everyday life and the working world have been greatly altered by the pandemic. At the same time, digitalisation has taken enormous strides forward. Although many familiar working processes were complicated by the new circumstances, innovative ways of working have been developed, opening up new horizons. A new buzzword in this context is 'remote' - a solution that works at a distance.

In responding to these circumstances, the industrial insurer HDI Global SE has created a new solution for digitally based remote work processes. Together with a German start-up company, HDI Risk Consulting (HRC) has developed the new HDI Remote App which makes it possible to conduct virtual risk surveys for HDI customers without deploying physical staff to the field. This allows risk assessment procedures to take place in situations where pandemics or political unrest make direct access infeasible, or where security concerns or a location's remoteness impede travel by using a real-time interactive environment.

The HDI Remote App is certified in accordance with ISO/IEC 27001. This ensures that all relevant data protection and security requirements have been met.

How does a remote risk survey by app work?

The HRC Remote App allows the HRC risk engineers to remotely perform on-site surveys using the camera and audio features of a typical mobile device or data glasses used by the customer. By connecting via our platform, the risk engineers can see what the customer see and guide them appropriately even when not physically there, while combining engineering expertise with Remote Support based on Augmented Reality - the computer-assisted extension of a physical reality.

HDI Global: Bringing risk expertise to plant and machinery situations anywhere in the world

The HRC Remote App makes it possible to deliver enhanced remote guidance, visually connecting specialists, technicians and risk engineers. Practical step-by-step explanations given by the HRC experts in advance, will ensure that all the safety related concerns a customer may have will be cleared in advance of a remote inspection thus facilitating a reduction in the risk exposure through effective collaboration while the app is used on site.

There are many possible applications for the app. These can range from: consulting on a construction site, assessing a transport or loading activity, performing a classic property survey - all the known specialist areas of HDI Risk Consulting you are familiar with, can be covered. From an initial or baseline survey, to a follow-up for checking risk improvement measures progress, or to discuss additional actions to take to improve the quality of the risk. The HRC Remote App wide range of features will provide customers with effective solutions and quick turnaround service level in a new way of working.

'Building long-term relationships with our customers by strengthening personal contacts and providing tailor-made consulting and support solutions remains a top priority for us. The remote survey option is not intended in any way to replace on-site inspections, but rather to complement them as an additional service.'
Oliver U. Vogel, Head of Risk Consulting Engineering

About HDI Global SE (HDI)

As an industrial lines insurer, HDI Global SE (HDI) meets the needs of SMEs, industrial companies and corporate customers with insurance solutions that are specifically tailored to their requirements. In addition to HDI's prominent position in the German and broader European market, the company also has operations in more than 150 countries through foreign branch offices, subsidiary and peer companies, and network partners. The company is thus able to offer its customers local policies for their global operations, which ensure that the established service and insurance protection is extended for all covered risks worldwide.

HDI Global SE is a company in the Industrial Lines Division of the Talanx Group. Approximately 3.700 employees in this division generated gross written premiums of approx. EUR 6.7 billion in the year 2020.

The rating agency Standard & Poor's has given the Talanx Primary Group a financial strength rating of A+/stable (strong). Talanx AG is listed on the Frankfurt Stock Exchange in the SDAX.

About HDI Risk Consulting GmbH

HDI Risk Consulting GmbH supports major corporations, industrial and mid-size companies by providing loss prevention solutions and resilient risk management systems. HDI Risk Consulting offers its' customers, access to 170 engineers and specialists worldwide with a wide range of technical expertise that support companies with the management of their risks and the development of individual risk-based concepts for insurance cover purposes. HDI Risk Consulting operates globally in the Property, Motor, Engineering and Marine markets and focus on the identification and assessment of risks and the development of case-specific protection concepts. HDI Risk Consulting GmbH is a wholly owned subsidiary of HDI Global SE.

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