Consolidated Communications Holdings Inc.

05/25/2022 | Press release | Distributed by Public on 05/25/2022 06:05

Residents in Wilmington and Dover Getting Gig-speed Internet from Fidium Fiber

Network builds will connect more than 7,000 homes by the end of the year, including 400 currently unserved homes

Wilmington, Vt. - May 25, 2022 - Residents across more than 7,000 homes in the Wilmington and Dover areas will have access to gig-speed internet from Fidium Fiber, Consolidated Communications' consumer internet service, by year end. This includes approximately 400 local homes that do not have access to high-speed internet currently.

"Access to reliable high-speed internet has been recognized as one of the largest needs of our residents and second homeowners, especially in recent years," said Eric Durocher, economic development director for the Town of Dover. "As our community has continued to grow, the need for expanded options has only been magnified. Throughout the conversations on the topic, it became quite clear that the only viable long-term solution would be high-speed fiber internet to as many areas of the Town as possible. We are extremely excited to see this finally become a reality for our community."

Fidium offers symmetrical (same upload and download) speeds that are 10 times faster than the national average [1]. Gig-speed fiber internet will be available for $70 per month, including installation and whole-home mesh WiFi. High-speed fiber plans start at just $35 per month and discounts are available to eligible households through the Affordable Connectivity Plan.

"We all need super-fast internet now more than ever," said Erik Garr, president of consumer and small business for Consolidated. "Residents will benefit greatly from the speeds, reliability and value that Fidium offers, allowing them to do whatever they need to from home - working, learning or playing. Access to broadband offers immeasurable quality of life and economic development opportunities for the entire community."

All Fidium customers will get the best experience with the Attune WiFi app, which offers network customization and an unprecedented level of control of the home network and all smart home devices. The Attune app provides speed tests and lets customers see what devices are connected to their network. It also helps keep families safe by limiting content for age-appropriate usage and setting controls on network use based on time of day.

"With an attorney and a small business owner working out of our home, we have an ever-growing need for fast, reliable internet,' said Jeremy Bouchard, a Wilmington resident. "The days of driving into town to get connected will be a thing of the past, and the price point for Fidium will turn heads. The money we will save means a lot more lunches at Dot's!"

Since Fidium's launch last year, customers have been pleased with the easy, hassle-free installation with text updates, experienced technical support, and compassionate customer service teams.

Every Fidium Fiber internet plan offers:

  • Simple, affordable pricing ($70 per month for Gigabit symmetrical speeds) that includes equipment and installation, with no required bundles, no hidden fees, no data caps and no contract;
  • Whole-home mesh WiFi gateway enabling faster speeds and wider coverage;
  • The Attune WiFi whole-home management app providing network visibility, age-appropriate content settings, time of day access control, speed tests and more;
  • Easy, hassle-free installation on your schedule with text updates and two-hour appointment windows;
  • Intuitive customer portal with self-service options; and
  • Real time, proactive network monitoring to solve issues remotely and ensure the best internet performance.

Residents can visit FidiumFiber.com to sign up for updates and service when available. Follow Fidium at Facebook.com/FidiumFiber, Twitter.com/FidiumFiber, instagram.com/fidiumfiber and YouTube.com/FidiumFiber.

About Fidium Fiber
Fidium Fiber is a customer-centered, consumer fiber broadband service offering symmetrical multi-gig speeds and exceptional service. Fidium is available in Maine, New Hampshire and Vermont with new locations available daily. Fidium is a brand from Consolidated Communications Holdings, Inc. (NASDAQ: CNSL). Consolidated is a leading broadband and business communications provider serving consumers, businesses, and wireless and wireline carriers across a 20-plus state service area. Learn more at FidiumFiber.com.

[1] 2021 State of the Internet Report from HighSpeedInternet.com