07/21/2019 | Press release | Distributed by Public on 07/21/2019 19:37
The affected area is bounded by Kings Highway and Ditmas Avenue on the north; Belt Parkway and the Marine Parkway Bridge on the south; East 108th Street on the east; and Flatbush Avenue on the west.
Company crews are working now to repair the problems. Con Edison advises customers in the affected areas to switch off or unplug electrical appliances to avoid potential damage to the appliances when power is restored.
Con Edison regrets the service interruption to its customers and is working to restore service as quickly as possible.
Leave at least one light switch in the on position to alert you when power has been restored.
Customers can report outages and check service restoration status at www.conEd.com/reportoutage, or with our mobile app for iOS or Android devices, or by calling 1-800-75-CONED (1-800-752-6633). When calling, customers should report whether their neighbors also have lost power.
Customers who report outages will receive updates with their estimated restoration times as they become available.Customers can follow Con Edison on Twitteror like us on Facebook for general outage updates, safety tips and storm preparation information.
Customers should also avoid opening freezers to see if food is still frozen. Every time the freezer is opened, room-temperature air enters and speeds the thawing process. Most fully loaded freezers will keep food frozen for approximately 36 to 48 hours; half-full freezers will keep food frozen for approximately 24 hours.
The equipment problems in the affected areas have no effect on the rest of the Con Edison system. Con Edison will provide updates to affected customers both directly and through the media as the situation warrants. The company is in constant communication with the New York City Office of Emergency Management.