City of Durham, NC

01/14/2022 | Press release | Distributed by Public on 01/14/2022 10:16

Durham Under Winter Storm Watch January 16-17

The National Weather Service has issued a Winter Storm Watch valid from midnight on Sunday, January 16 to midnight on Monday, January 17. All affected locations, including Durham, will have at least some snow, sleet, and freezing rain, with the highest snow totals northwest of I-85.

The City encourages residents to prepare, stay informed, and stay homeduring the winter storm:

  1. Visit the National Weather Servicewebsite for the latest forecast
  2. Prepare a Winter Weather Safety Kit
  3. Sign up for local emergency notifications from Alert Durham
  4. Residents are encouraged to follow the City on Facebook, Twitter, and Instagram to get up-to-date information about City operations, facilities, and services.

CITY SERVICE& FACILITY UPDATES

Currently no changes to City services have been announced due to the winter storm. Residents should be aware of changes to services and programsdue to the City's closure to observe MLK Day on Monday, January 17.

Garbage, Recycling, Yard Waste Collection

Check the Solid Waste Collections webpage for service updates. To receive curbside collections alerts, residents are encouraged to download the free Durham Rollout app for iPhone and Android.

REPORT POWER OUTAGES

Power outages and downed power lines should be reported directly to:

Duke Energy

  1. Report an outage onlineor by calling 1-800-POWER-ON or 1-800-419-6356
  2. Visit the Duke Energy websiteto view an outage map or sign up for alerts

Piedmont ElectricMembership Corporation

  1. Report an outage via SmartHubor by calling 1-800-222-3107or 1-800-449-2667
  2. View Pidemont Electric outage restoration updates map

REPORT DOWNED TREES

Residents are urged to not touch downed trees or branches that are tangled up with power lines.

  1. If the downed tree presents an immediate, life-threatening hazard call 911.
  2. To report downed trees on City-maintained streets, residents should contact the Durham Emergency Communications Center non-emergency line at 919-560-4600.
  3. Residents and property owners are responsible for downed tree removal on private property, driveways, apartment access roads, parking lots, and sidewalks.

SNOW REMOVAL

The Public Works Department will work to clear streets as needed based on the impact of the winter storm. Learn more about the snow removal process and what order streets are cleared.

  1. During major snowstorms, the Cityencourages residents to stay home if at all possible. If residents must travel, they should make every effort to use major thoroughfares that have been plowed and/or treated with sand and salt.
  2. Residents should also make every effort to move or park their vehicles on side streets, leaving the primary and secondary streets open and accessible for plowing operations and for use by police, fire, and other public safety vehicles
  3. Residents and property owners are also responsible for snow and ice removal in their driveways, apartment access roads, parking lots, and sidewalks. The clearing of private streets is the responsibility of the homeowners within that subdivision.