08/16/2022 | Press release | Distributed by Public on 08/16/2022 00:41
Wednesday, August 31, 1:00 - 2:30 PM ET
Register for this webinar.
Effective 2023, any Medicare Advantage (MA) organization offering one or more Dual-Special Need Plans (D-SNPs) in a state must establish and maintain one or more enrollee advisory committee (EACs). EACs must serve the D-SNPs offered by the MA organization in that state to gather direct input on enrollee experiences. Engaging members through EACs can help health plans understand and address barriers to high-quality and coordinated care, which can lead to improvements in members' care. Engaging members is particularly important for plans serving individuals who are dually eligible for Medicare and Medicaid, as the dually eligible population has a higher prevalence of chronic conditions, disabilities, and behavioral health conditions compared to Medicare-only and Medicaid-only populations.
This webinar will provide an overview of the EAC requirements, how health plans have engaged members in EACs, and how EAC members have impacted outcomes and created organizational change. Health plans that have been successfully running EACs will share lessons learned and best practices for engaging members in plan governance through EACs, including recruiting and selecting members, collecting enrollee feedback, and disseminating feedback to appropriate departments. By the end of this webinar, participants should be able to:
Featured Speakers:
Resources for Integrated Care (RIC) provides technical assistance and tools for providers of beneficiaries dually eligible for Medicare and Medicaid. RIC is supported by the CMS Medicare-Medicaid Coordination Office. Please contact [email protected] with any questions.