06/21/2022 | News release | Distributed by Public on 06/21/2022 05:18
Starting today (June 21, 2022), the City of Tampa is launching a Housing Information Line, connecting people with housing resources, including avenues to avoid eviction, support in navigating landlord/tenant issues, rental and mortgage assistance and more.
Beginning on Tuesday, June 21, people living within the City of Tampa will be able to call 813-307-5555. City of Tampa Call Center Operators will be available Monday through Friday from 11:00 a.m. to 7:00 p.m.
The aim is to help people connect with a real person on the other side of the phone and create one touchpoint to resources for housing help and assistance across Tampa Bay.
"In times of crisis, such as when people are on the brink of eviction due to rental increases, we know how difficult it can be to research and locate the best option for resources," said Kayon Henderson, Manager of Housing and Community Development for the City of Tampa. "Our trained housing experts are well-versed in available resources across our community, within the state and beyond and can provide that connection."
A few examples of questions that call center operators can help people handle are:
"There is no greater priority than working to prevent residents from being priced out of Tampa, and City Council members and I are tackling this crisis from multiple fronts -- zoning changes, incentives for affordable housing development, direct assistance, and more." Mayor Jane Castor said. "This hotline is just one small step, but every step matters, and we need to do all we can to help those struggling to put a roof over their heads."
Mayor Castor, Tampa City Council members, and our City of Tampa Housing and Community Development Division have worked diligently to address the housing affordability crisis in our community through a multifaceted approach, including: