10/15/2020 | Press release | Distributed by Public on 10/15/2020 08:40
Energy company's Matching Payment Program and other payment arrangements can provide relief for eligible customers
BERLIN, Conn. - As the COVID-19 pandemic continues to evolve, Eversource is reminding customers about the various payment arrangements available to help during this uncertain time. The energy company offers several assistance programs, including the Matching Payment Program (MPP), which enables qualifying customers to reduce their past due balance with affordable monthly payments - as low as $50 for customers receiving public assistance benefits. Eversource will match the customer's payment and the amount of energy assistance dollars a customer receives, until their account is down to a zero balance.
'We recognize how challenging these times are and remain committed to supporting our customers with the variety of payment arrangements,' said Eversource Senior Vice President and Chief Customer Officer Penni Conner. 'Among the plans we offer, the Matching Payment Program is a tremendous opportunity for qualifying customers who may be struggling to pay their energy bill. This arrangement not only protects customers from service disconnection, it also helps them pay off old debt and can even eliminate an outstanding balance in as little as 12 months.'
Eversource offers several financial assistance programs and energy efficiency solutions to help customers:
Billing and Payment Programs - *for all customers
Hardship Programs - *for income-eligible customers
Customers are encouraged to call the energy company at 800-286-2828 or visit 'Help Pay My Bill' on Eversource.com to find out more about these programs. Pay
Eversource also recommends customers take advantage of the company's energy efficiency offerings which provide ways to save and help keep energy bills down year-round. Customers are encouraged to:
For more information on energy saving tips, scam awareness and other programs Eversource is offering to support customers during the pandemic, visit Eversource.com.
Eversource (NYSE: ES), celebrated as a national leader for its corporate citizenship, is the #1 energy company in Newsweek 's list of America's Most Responsible Companies for 2020 and recognized as one of America's Most JUST Companies and the #1 utility by Forbes and JUST Capital. Eversource transmits and delivers electricity to 1.25 million customers in 149 cities and towns, provides natural gas to 237,000 customers in 74 communities, and supplies water to approximately 198,000 customers in 52 communities across Connecticut. Eversource harnesses the commitment of approximately 8,300 employees across three states to build a single, united company around the mission of safely delivering reliable energy and water with superior customer service. The #1 energy efficiency provider in the nation, the company is empowering a clean energy future in the Northeast, with nationally-recognized energy efficiency solutions and successful programs to integrate new clean energy resources like solar, offshore wind, electric vehicles and battery storage, into the electric system. For more information, please visit eversource.com, and follow us on Twitter, Facebook, Instagram, and LinkedIn. For more information on our water services, visit aquarionwater.com.
Tricia Taskey Modifica