Wipro and Cisco: Empowering Digital Transformations with Black Belt Academy

With the digital landscape rapidly evolving, organizations need to be constantly reviewing and upgrading the digital experience they offer their customers. This involves investing in technologies and services that promise to keep the business resilient, agile, and cost-effective, while increasing their competitive advantage.

Often, organizations struggle to balance all these requirements and lose sight of how to make the most of their investments. Partnerships can help by offering essential support and guidance throughout all aspects of digital transformations.

Wipro and Cisco have been partners for twenty-five years. We have helped many of today's leading brands digitalize their business processes and customer experiences. Together, Wipro and Cisco deliver a full stack of digital solutions for multi-cloud, intent-based networks, workplace virtualizations, and end-to-end security and observability.

Wipro's dedicated Cisco Business Unit was established to help customers' accelerate their digital transformations through a full stack of industry services underpinned by Cisco technologies, which are delivered at scale through flexible, OPEX-based as-as-service platforms. With years of experience working with customers to address their needs and help them unlock greater business value with IT, Wipro has developed custom IPs and services-orchestration platforms with industry-leading integrations that make IT operations and management really simple for customers. Cisco's open APIs, along with Cisco Devnet and programmability resources for partners, enable us to create innovative solutions that meet our customers' requirements.

Recently, Wipro's Cisco professionals helped Olympus complete one of the largest SD-WAN transformations. 'Our cloud adoption and application migration initiatives demand high performance from the network,' said Stephen Kneebone, Global CIO of Olympus. Wipro helped them meet that demand by transforming the company's existing WAN infrastructure to SD-WAN across more than 200 sites globally. 'Wipro's #WANFreedom solution standardizes our global WAN spread across 40+ countries,' said Kneebone, promising to improve application experience and reduce the company's OPEX. At the same time, 'Wipro's centralized platform for contract management will consolidate our service providers and is expected to provide up to a 30 percent cost reduction.'

Cisco Black Belt Academy: Catalyzing Wipro's delivery practice

Cisco's Black Belt Academy is a comprehensive enablement framework for Cisco architectures and has become foundational training for Wipro employees. Wipro requires delivery teams to complete the Black Belt program to ensure they always adhere to Cisco's best practices. With over 1,000 Cisco Black Belt certifications, Wipro is one of the top Black Belt partners. The structured certification targeting relevant delivery teams and technology towers has enabled Wipro to drive adoption of Cisco Black Belt learning tracks throughout the organization and empower customers to harness the full potential of their Cisco technology stacks.

Because the scope of Olympus project was so huge, Aman Pal, a Senior Project Engineer at Wipro, turned to Black Belt for extra support. 'As soon as I was on-boarded into the project,' he said, 'I enrolled myself into Cisco Black Belt's SD-WAN deployment and support learning path.' The program helped him better 'articulate problem statements and their solutions' to customers, and 'vastly helped to prepare HLD & LLD for the project.'

'Customer experience is at the core of everything we do,' said Apurba Dutta, General Manager and Practice Head of Network Practice at Wipro. 'Black Belt Academy helps us efficiently deliver our solutions built on Cisco to our customers.'

Cisco Black Belt Academy has helped Wipro's delivery teams to not only upskill their know-how about the latest developments in Cisco, but also apply their skills to deliver differentiated customer experiences. The Academy represents a powerful addition to Wipro and Cisco's longstanding partnership. With ongoing educational support and skills development, the Academy promises to strengthen the competitive edge of these two industry leaders, and keep them equipped with the expertise necessary to help businesses thrive.

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