07/28/2021 | Press release | Distributed by Public on 07/29/2021 02:02
The Care Quality Commission (CQC) has rated Barnsley Hospice in Church Street, Barnsley inadequate and placed it in special measures, after it found a number of significant issues that risked patient safety.
CQC carried out an unannounced comprehensive inspection at Barnsley Hospice, run by Barnsley Hospice Appeal, in April and May after receiving information of concern regarding the quality of care they were providing to patients.
Due to the issues found, the hospice has been issued three warning notices relating to the safe care and treatment of patients, their capacity to safeguard patients from abuse and improper treatment, and the overall management of the service.
Following the inspection, Barnsley Hospice was rated inadequate for being safe, responsive and well led. Requires improvement for being effective and good for being caring. Overall, it has been rated as inadequate and has been placed into special measures. At the last inspection it was rated good overall.
Sarah Dronsfield, CQC's head of hospital inspection, said:
'When we inspected Barnsley Hospice, we were not assured that patients were receiving the safe care and treatment they deserve.
'We were concerned to find that only serious incidents were investigated. Recurring incidents, such as falls, were not prevented, or the risk reduced, because staff did not fully investigate them. We found that processes for sharing important information were unclear and did not ensure that staff learnt from incidents that took place.
'We found that leaders did not ensure that staff kept up to date with all necessary training to keep patients safe.
'Patients had to wait an unacceptable amount of time to access the service. Also, leaders did not explore how the service could meet the wider needs of the local population or understand how to promote inclusion.
'We have issued three warning notices to Barnsley Hospice to help provide focus upon the areas where improvements must be made. We will continue to monitor the service closely and return in the next six months to check on progress.
'The safe care and treatment of people using services is our highest priority and they deserve safe, effective high-quality care. We will always take action where appropriate to protect the health and safety of patients.'
Inspectors found:
However:
Full details of the inspection are given in the report published on our website.
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