01/11/2019 | Press release | Distributed by Public on 01/11/2019 15:00
Utilities working with customers experiencing hardships, including those impacted by the government shutdown
(LOUISVILLE, Ky.) - Louisville Gas and Electric Company and Kentucky Utilities Company are committed to assisting customers who may be having difficulty managing their energy bills. With the current government shutdown, the utilities are reminding all customers, including those who are furloughed government employees, of the companies' energy bill assistance options.
'We know that customers want to be comfortable in their homes and understand that certain circumstances, especially for those impacted by the shutdown, can pose challenges to that,' said LG&E and KU Vice President of Customer Services Beth McFarland. 'We want them to know that we're ready to provide assistance tailored to their specific situation.'
For furloughed workers who are LG&E or KU customers, the utilities have the following guidance:
LG&E and KU offer a variety of programs and resources to assist customers in need of help managing their energy bills including those listed below:
Louisville Gas and Electric Company and Kentucky Utilities Company, part of the PPL Corporation (NYSE: PPL) family of companies, are regulated utilities that serve nearly 1.3 million customers and have consistently ranked among the best companies for customer service in the United States. LG&E serves 326,000 natural gas and 411,000 electric customers in Louisville and 16 surrounding counties. KU serves 553,000 customers in 77 Kentucky counties and five counties in Virginia. More information is available at www.lge-ku.com and www.pplweb.com.
For further information: call the LG&E and KU media hotline at 502-627-4999.