10/09/2020 | Press release | Distributed by Public on 10/09/2020 09:14
Ofgem has appointed Scottish Power to take on supplying Tonik Energy Ltd's 130,000 domestic customers. This follows a competitive process run by Ofgem to get the best deal possible for customers.
Scottish Power is offering customers a competitive tariff. All outstanding credit balances, including money owed to both existing and former domestic customers of Tonik, will also be honoured. Scottish Power will absorb the costs of honouring customers' credit balances and the migration of customers.
For existing customers, energy supplies will continue as normal as they switch over to Scottish Power on Saturday 10 October 2020.
Customers of Tonik Energy will be contacted over the coming days about the changes. If customers wish to switch supplier they should shop around. Customers will not be charged exit fees if they decide to switch to another supplier.
Philippa Pickford, Ofgem's director of retail, said:
'I am pleased to announce we have appointed Scottish Power for the customers of Tonik Energy. Their energy supply will continue as normal and domestic customer credit balances will be honoured.
'Scottish Power will be in contact with customers over the coming days with further information. Once the transfer has been completed, customers can shop around for a better deal if they wish to.'
Tonik Energy customers can contact Scottish Power on [email protected] or 0800 040 7181 - the call centre will be open on 9am Monday 12 October. In an emergency situation prior to this please contact Scottish Power on this number.
Scottish Power will be in touch with customers with direct debits to explain how to set up their account.
More information for Tonik Energy customers can be found on the Ofgem website.
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