National Grid plc

10/08/2020 | Press release | Distributed by Public on 10/08/2020 12:19

National Grid to Provide Dry Ice in Three New York Capital Region Locations for Customers Experiencing Power Outages

National Grid to Provide Dry Ice in Three New York Capital Region Locations for Customers Experiencing Power Outages

Oct 08, 2020 - 2:00 PM

CONTACT: Patrick Stella, 518-433-3838

ALBANY, NY - National Grid is establishing three eastern New York locations for the distribution of dry ice for customers who are without electricity service as a result of the wind storm that swept across the region yesterday.

National Grid is offering customers dry ice and bottled water at the following locations and times. Company personnel will provide information on the proper handling of dry ice, and customers are asked to bring a small cooler or shopping bag to transport their dry ice home.


Schenectady County Department of Engineering and Public Works

100 Kellar Ave, Schenectady, NY 12306

Today: 2-6 p.m.

Friday, Oct. 9: 10 a.m. - 6 p.m.

Saturday, October 10: 9 a.m. - 5 p.m.


Crossgates Mall Parking Lot (adjacent to Macy's Dept Store)

1 Crossgates Mall Road

Guilderland, NY 12203

Today: 2-6 p.m.

Friday, Oct. 9: 10 a.m. - 6 p.m.

Saturday, October 10: 9 a.m. - 5 p.m.


Pittstown Rescue Squad

60 Parker School Road

Johnsonville, NY 12084

Today: 2-6 p.m.

Friday, Oct. 9: 10 a.m. - 6 p.m.

Saturday, October 10: 9 a.m. - 5 p.m.

The company continues its extensive restoration effort across the region with a large contingent of field forces and support personnel. As restoration work continues, National Grid continues to remind the public to be very cautious around downed wires and debris, and offers the following safety tips:

Electricity & Generator Safety

  • If a power outage occurs, customers can notify National Grid online to expedite restoration.
  • Never touch downed power lines; always assume they are carrying live electricity. Downed lines should be immediately reported to National Grid at 1-800-867-5222 or by calling 911.
  • Generators used to supply power during an outage must be operated outdoors to prevent the buildup of deadlycarbon monoxide. Before operating a generator, be sure to disconnect from National Grid's system by shutting off the main breaker, located in the electric service panel. Failure to do this could endanger our crews and your neighbors.
  • Customers who depend on electrically powered life support equipment, such as a respirator, should register as a life support customer by calling National Grid at 1-800-642-4272. (In a medical emergency, always dial 911.)
  • Keep a number of working flashlights and an extra supply of batteries in your home and be sure to charge all electronic devices.
  • Please drive carefully and use caution when driving near any crews working to restore power.
  • Be sure to check on elderly family members, neighbors, and others who may need assistance during an outage.

A Reminder on Estimated Restoration Times

  • Immediately after a storm, restoration times on National Grid's Outage Central site may be listed as 'assessing conditions.' That's because safety hazards, such as trees, tree limbs, and downed wires must be cleared away so that infrastructure damage can be assessed and restoration plans can be executed.
  • It's normal for outage numbers and ETRs to fluctuate. The numbers can go up and down as an ongoing storm causes new outages and/or as we de-energize lines to make conditions safe for repairs and restoration. Additionally, there could be new outages that occur that are separate from storm-related outages.
  • Outage Central Reminder: Our Outage Central page shows the estimated time of restoration for entire communities and reflects the estimated time for the last customer in that communityto have power restored. The most accurate way for customers to check on the power restoration estimate for their specific address is to log into our Report or Check an Outage page.

Stay informed and connected:

  • For real-time power outage information, online outage reporting, and in-depth storm safety information, visit National Grid's Outage Central website. Customers who create an online profile also can sign up for email alerts.
  • To receive text message alerts and updates from National Grid, text the word STORM to NGRID (64743). Online and text alert services can be started and stopped at the customer's request.
  • Visit our website:, follow us on Twitter, and friend us on Facebook.

Click here for a video on how National Grid restores power after a major storm.

About National Grid

About National Grid: National Grid (NYSE: NGG) is an electricity, natural gas, and clean energy delivery company serving more than 20 million people through our networks in New York, Massachusetts, and Rhode Island. National Grid is transforming our electricity and natural gas networks with smarter, cleaner, and more resilient energy solutions to meet the goal of reducing greenhouse gas emissions.

For more information, please visit our website, follow us on Twitter, watch us on YouTube, friend us on Facebook, and find our photos on Instagram.