Gartner IT Symposium/Xpo 2021 Americas: Day 3 Highlights

October 20, 2021

Gartner IT Symposium/Xpo 2021 Americas: Day 3 Highlights

We are bringing you news and highlights from Gartner IT Symposium/Xpo, taking place this week virtually in the Americas. Below is a collection of the key announcements and insights coming out of the conference. You can also read the highlights here from Day 1 and Day 2.

On Day 3 from the conference, we are highlighting CEOs' concerns for 2022 and the implications for CIOs, the outlook for customer experience and how to build an edge computing strategy. Be sure to check this page throughout the day for updates.

Key Announcements

• Gartner Identifies Three Key Focus Areas for CIOs to Drive Value
• Gartner Identifies the Top Strategic Technology Trends for 2022
• Gartner Survey of Over 2,000 CIOs Reveals the Need for Enterprises to Embrace Business Composability in 2022
• Gartner Unveils Top Predictions for IT Organizations and Users in 2022 and Beyond
• Gartner Forecasts Worldwide IT Spending to Exceed $4 Trillion in 2022

Signature Series: CEO Concerns 2021-2022 − Implications and Actions for CIOs

Presented by Mark Raskino, Distinguished VP Analyst and Gartner Fellow; Kristin Moyer, Distinguished VP Analyst, Gartner

The pandemic awakened many CEOs to deepen digital change further, which in turn has implications for CIOs. Mark Raskino, Distinguished VP Analyst and Gartner Fellow, and Kristin Moyer, Distinguished VP Analyst at Gartner, explored the latest survey insights on chief executive concerns and how the resulting actions CIOs take must be bold.

Key Takeaways

• "The top 3 strategic business priorities for CEOs in 2022 are growth, technology initiatives and corporate actions."

• "One-third of CEOs want to aim for higher digital vision and ambition in 2022 and beyond."

• "CEOs intend to invest in the kinds of resources CIOs need to drive digital business change: digital capabilities, IT, people and culture, business services, including management consulting, and more."

• "Given CEOs' priorities, CIOs should focus digital change efforts in four key areas: 1) sustainable profitability 2) sharper proposition 3) engaged people and 4) renewed purpose."

• "When asked about post-COVID-19 individual and social behavior changes, CEOs are focused on employees more than customers."

• "ESG mentions by CEOs as a top strategic business priority are up 303%. Most CEOs agree that ESG is an investment that attracts more customers, investors and talent."

• "Artificial intelligence was the most frequently cited technology that CEOs believe will most significantly impact their industries over the next three years."

Watch this space for more updates throughout the day.