Polaris and Panasonic to begin offering 'Short-stay self-independence support service' using IoT/AI for seniors who require long-term care

[Features of this service]

• - Using a remote assessment system, the service remotely determines users' conditions in advance and provides plans for appropriately improving their wellbeing.
• - In a relaxing and elegant space away from the hustle and bustle of everyday life, this service helps users improve their wellbeing through self-independence support programs optimized for each individual user.
• - By utilizing this remote assessment system that combines the Polaris's cultivated know-how and Panasonic's IoT/AI technologies, it enables to provide a uniform high quality of self-independence support care services.

[Flow of this service]

[1] Check the user's health and other conditions while living at home.

The user wears a wearable device - which is included in the remote assessment kit users receive in advance - at home for about one to two weeks, and then fills out an online medical interview form using a tablet device.

[2] Expert staff perform assessments and develop improvement plans remotely.

Based on information gathered by the wearable device, information entered by the user, and details from online interviews, expert staff diagnose the user's state of health and disuse syndrome, etc., estimate the prognosis, and develop an improvement plan.

[3] User confirms their improvement plan, and services begin at their destination resort or city hotel.

The user confirms the proposed improvement plan, and services begin at where he or she stays.

[4] In addition to sightseeing and other activities, user spends their leisure time in rehabilitation attended to by professional staff.

Experienced Polaris nursing care staff provide highly specialized care while observing each person's condition. Because quantitative monitoring can be performed via wearable devices, etc. even after the program starts, care can be provided more effectively than ever before. Users are also given advice on day-to-day life in general, such as on how to spend their leisure time as well as about meals and hydration.

[5] Living self-independent lives

The aim is to enable individuals to live self-independent lives after a three-month stay.

Flow of this service

[Future direction]

Going forward, the companies will be rolling this service out to various hotels and resorts in Japan and overseas. In addition, they will provide extensive concierge services after the seniors go back home from their short stay and build a system that allows them to perform rehabilitation regimens at home that will help them maintain their self-independence. The companies will also make further upgrades in converting Polaris' self-independence support know-how to AI and aim to spread these services to general seniors.

[The two companies' roles]

■ Polaris's roles

• - Extract and visibly represent the core components of their know-how in self-independence support care (explicit and implicit knowledge) which they have accumulated over two decades.
• - Develop definitions of requirements and reflect these in the remote assessment system.
• - Use the self-independence support care platform in providing user care.
• - Make further platform upgrades by providing data and know-how obtained in actual operations.

■ Panasonic's roles

• - Operate and build a self-independence support care platform that serves as a foundation for the self-independence support care provided in this service.
• - Operate and build a remote assessment system based on self-independence support care know-how.
• - Build a disuse estimation AI engine for seniors based on information obtained from wearable devices and remote assessments.

*Disuse syndrome: Deterioration of mental and physical function due to continuation of excessive rest

[Inquiries regarding this service]

- Business Development Office, Technology Division, Panasonic Corporation
e-mail: [email protected]

- Public Relations Office, Polaris Co., Ltd.
e-mail: [email protected]

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