Eversource Energy

08/05/2020 | Press release | Distributed by Public on 08/05/2020 10:45

Eversource Working Around-the-Clock Restoration Effort after Devastating Tropical Storm Isaias Pounds New England

Energy company responding to nearly 700,000 power outages across its service territory

BERLIN, Conn. (August 5, 2020) - Hundreds of Eversource line, tree and service crews worked through the night after Tropical Storm Isaias and associated tornadoes tore through Connecticut causing widespread and historic damage to the company's electric system. Operating under its COVID-19 pandemic plan and adhering to strict social distancing, hygiene and enhanced sanitation measures to safeguard the health and well-being of workers and customers, Eversource crews are working around-the-clock shifts to address emergency situations, clear blocked roads, assess damage and restore power to customers impacted by the fierce storm. As of 10 a.m., crews have restored power to more than 100,000 customers since the storm began yesterday. Approximately 617,000 Eversource customers in Connecticut remained without power as a result of the severe storm.The energy company anticipates restoration of all its customers in the state will take multiple days.

'The impact from this storm, in terms of power outages, is greater than Superstorm Sandy. The fierce winds with this storm caused widespread power outages and historic damage, affecting customers in all of the 149 communities we serve in Connecticut,' said Eversource Vice President of Electric Operations in Connecticut Michael Hayhurst. 'We are taking to the skies to conduct a detailed damage assessment of our 17,000 miles of overhead equipment and using patrollers on the ground, so we can efficiently deploy our resources to get power restored for all of our customers. We recognize how difficult it is to be without electricity especially while many people continue working from home during the pandemic. Our crews will continue working until every customer has power back while also complying with stringent pandemic protocols.'

Most of the damage to Eversource's electric system was caused by fierce winds accompanying the tropical storm that whipped through the region, bringing trees and branches down onto powerlines. The energy company cautions customers to always stay clear of downed wires and to report them immediately to 9-1-1. Due to the unique challenges associated with working during the pandemic and the devastating impact of Isaias along the entire East Coast.

Eversource (NYSE: ES),celebrated as a national leader for its corporate citizenship, is the #1 energy company in Newsweek's list of America's Most Responsible Companies for 2020 and recognized as one of America's Most JUST Companies and the #1 utility by Forbes and JUST Capital. Eversource transmits and delivers electricity to 1.25 million customers in 149 cities and towns, provides natural gas to 237,000 customers in 74 communities, and supplies water to approximately 198,000 customers in 52 communities across Connecticut. Eversource harnesses the commitment of approximately 8,300 employees across three states to build a single, united company around the mission of safely delivering reliable energy and water with superior customer service. The #1 energy efficiency provider in the nation, the company is empowering a clean energy future in the Northeast, with nationally-recognized energy efficiency solutions and successful programs to integrate new clean energy resources like solar, offshore wind, electric vehicles and battery storage, into the electric system. For more information, please visit eversource.com, and follow us on Twitter, Facebook, Instagram, and LinkedIn. For more information on our water services, visit aquarionwater.com.

MEDIA CONTACTS:
Tricia Modifica
(860) 665-5670
[email protected]

Mitch Gross
(860) 665-5221
[email protected]