Rimini Street Honored with Two Prestigious Stevie® 2024 Awards in the Category of Customer Service

Rimini Street recognized for Front-Line Customer Service Team of the Year and Woman of the Year in Customer Service

LAS VEGAS - April 18, 2024 -Rimini Street, Inc. (Nasdaq: RMNI), a global provider of end-to-end enterprise software support, products and services, the leading third-party support provider for Oracle and SAP software, and a Salesforce and AWS partner, has been named a multiple award-winning honoree in the 18th annual Stevie Awards for Sales & Customer Service.

A standout amongst the 2,300 nominations received from across the world, Rimini Street received two awards in two different customer service categories:

• Silver Stevie for Front-Line Customer Service Team of the Year in the Technology Industries category, awarded to the Global Technology Service Delivery team. This esteemed recognition highlights the team's unwavering commitment to excellence in customer service and their dedication to ensuring unparalleled support for clients around the world.
• Bronze Stevie forWoman of the Year in Customer Service awarded to Robin Weiss, vice president of Oracle Application Support Services at Rimini Street. Weiss' leadership, expertise, and passion for client satisfaction continues to pave the way for innovation and success for both clients served and colleagues with whom she shares the win with.

"We are deeply humbled to once again, be recognized by the Stevie Awards organization," said Craig Mackereth, executive vice president of global service delivery at Rimini Street. "As a company whose success is measured by the success of our clients, this award serves as a testament to the hard work, unwavering dedication, and exceptional talent of our global colleagues."

"The high scores given the winning nominations in this year's competition are evidence of the high levels of achievement portrayed in them," said Stevie Awards president Maggie Miller. "We join with the judges and all members of the Stevie Awards community in congratulating and celebrating the winners for their accomplishments."