05/09/2024 | Press release | Distributed by Public on 05/09/2024 10:00
Charlotte, N.C. - As of 9 a.m., Duke Energy has restored power to more than 180,000 customers impacted by severe storms that occurred Wednesday evening and Thursday morning. The majority of customers are expected to be restored by tonight, with some customers in the hardest-hit areas experiencing power outages into Friday.
"We are committed to working as quickly and safely as possible to get the lights back on for our customers," said Jason Hollifield, Duke Energy's Carolinas storm director. "Our crews will continue to restore power after many areas experienced extensive structural damage."
Duke Energy will continue to update estimated restoration times throughout the day for all customers.
"We appreciate our customers' patience as we work to restore power and encourage them to prepare for another round of potentially damaging storms in the Carolinas later today," said Hollifield.
Important safety tips
Outage reporting
To stay informed about the status of power outages, customers should sign up for Outage Alerts. If already enrolled, take this time to ensure all contact information is accurate and up to date using the Manage Alerts link at duke-energy.com/OutageAlerts.
Customers experiencing an outage during a storm can report it the following ways:
Duke Energy
Duke Energy (NYSE: DUK), a Fortune 150 company headquartered in Charlotte, N.C., is one of America's largest energy holding companies. The company's electric utilities serve 8.4 million customers in North Carolina, South Carolina, Florida, Indiana, Ohio and Kentucky, and collectively own 54,800 megawatts of energy capacity. Its natural gas utilities serve 1.7 million customers in North Carolina, South Carolina, Tennessee, Ohio and Kentucky.
Duke Energy is executing an ambitious clean energy transition, keeping reliability, affordability and accessibility at the forefront as the company works toward net-zero methane emissions from its natural gas business by 2030 and net-zero carbon emissions from electricity generation by 2050. The company is investing in major electric grid upgrades and cleaner generation, including expanded energy storage, renewables, natural gas and nuclear.
More information is available at duke-energy.com and the Duke Energy News Center. Follow Duke Energy on Twitter, LinkedIn, Instagram and Facebook, and visit illumination for stories about the people and innovations powering our energy transition.
Duke Energy Carolinas
Duke Energy Carolinas, a subsidiary of Duke Energy, owns 20,700 megawatts of energy capacity, supplying electricity to 2.9 million residential, commercial and industrial customers across a 24,000-square-mile service area in North Carolina and South Carolina.
24-Hour: 800.559.3853