Kyndryl Bridge: Q&A with CIO Michael Bradshaw

In a complex, heterogeneous tech environment, system performance data exists, but it is most often spread out and in siloes. Kyndryl Bridge connects, aggregates, and centralizes all that siloed performance and health data. Then, it analyzes the results in real time to provide operations personnel the intelligence they need to keep systems running at peak performance. Think again about my earlier car analogy, it would be like getting advance notice of an engine incident before it happens, giving you the power to prevent it from ever happening at all.

So it helps solve problems before they start?

Exactly. I'll use another analogy, which is that for way too long, managed infrastructure services companies have operated as tow trucks of the global economy. We're the phone call you make when problems big and small arise.

Those days are over. Kyndryl is reimagining how tech infrastructure management is approached in an ever-evolving, increasingly complex global economy. One of the ways we're doing that is by enabling our customers to have a new level of visibility and data insight into everything at once. That allows their operations personnel to better understand the nature of an issue or impending issue. It also gives them a head start in developing solutions.

As Kyndryl continues to add more capabilities to Kyndryl Bridge, how do you see it evolving?

Ultimately, Kyndryl's extensive catalog of intellectual property will be woven throughout Kyndryl Bridge, enabling it to deploy ready-made, industrial scale solutions from Kyndryl and from across our broad suite of alliance partners. That means our customers are going to be able to pick and choose the tools they need from across a rich ecosystem of choices, and from leading companies such as Microsoft, Google, VMWare, and SAP, among many others.

It is being designed to be a strategic hub, an integration platform that connects Kyndryl's deep bench of industry expertise with forward-thinking innovation and cutting-edge tools. This is what enterprises across the globe are going to be looking for as they seek to scale their ambitions and achieve their business goals.