10/20/2021 | Press release | Distributed by Public on 10/20/2021 12:39
FAIRMONT, W.Va., Oct. 20, 2021 /PRNewswire/ -- West Virginia residential customers of Mon Power and Potomac Edison, subsidiaries of FirstEnergy Corp. (NYSE: FE), who are having difficulty making ends meet are encouraged to contact their utility now to enroll in payment plans or to receive referrals for bill assistance programs. Establishing an affordable payment arrangement or obtaining assistance can help keep balances manageable now that shut-offs for nonpayment have resumed.
"The pandemic has greatly increased financial hardships among our West Virginia customers," said Jim Meyers, president of West Virginia operations for FirstEnergy. "Customers who have lost income during this crisis and who are behind on their utility bills may be eligible for assistance that was unavailable to them before."
Programs customers may be eligible to participate in include:
For a complete list of assistance programs for which customers may be eligible, including installment payment plans and budget billing, please visit www.firstenergycorp.com/billassist, or call customer service:
Mon Power |
1-800-686-0022 |
Potomac Edison |
1-800-686-0011 |
Mon Power serves about 395,000 customers in 34 West Virginia counties. Follow Mon Power at www.mon-power.com, on Twitter @MonPowerWV, and on Facebook at www.facebook.com/MonPowerWV.
Potomac Edison serves about 151,000 customers in the Eastern Panhandle of West Virginia. Follow Potomac Edison at www.potomacedison.com, on Twitter @PotomacEdison, and on Facebook at www.facebook.com/PotomacEdison.
FirstEnergy is dedicated to integrity, safety, reliability and operational excellence. Its 10 electric distribution companies form one of the nation's largest investor-owned electric systems, serving customers in Ohio, Pennsylvania, New Jersey, West Virginia, Maryland and New York. The company's transmission subsidiaries operate approximately 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions. Follow FirstEnergy online at www.firstenergycorp.com. Follow FirstEnergy on Twitter: @FirstEnergyCorp.
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SOURCE FirstEnergy Corp.