FDA - Food and Drug Administration

07/03/2020 | Press release | Distributed by Public on 07/03/2020 17:40

Natural Balance


The J. M. Smucker Company Issues Voluntary Recall of One Lot of Natural Balance® Ultra Premium Chicken & Liver Paté Formula Canned Cat Food

When a company announces a recall, market withdrawal, or safety alert, the FDA posts the company's announcement as a public service. FDA does not endorse either the product or the company.

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Company Announcement Date:July 03, 2020FDA Publish Date:July 03, 2020Product Type:Animal & Veterinary Reason for Announcement:
Recall Reason Description
Due to elevated levels of choline chloride
Company Name: J. M. Smucker CompanyBrand Name:
Brand Name(s)
Natural Balance
Product Description:
Product Description
Ultra Premium Chicken & Liver Paté Formula

Company Announcement

The J. M. Smucker Company today announced a voluntary recall of one lot of Natural Balance® Ultra Premium Chicken & Liver Paté Formula canned catfood due to health concerns likely associated with elevated levels of choline chloride.

Ingesting impacted product may cause nausea with excessive salivation, constricted pupils and poor vision, diarrhea or vomiting to more severe symptoms including difficulty walking, muscle shaking, tremors, irregular heartbeat, difficulty breathing, possible cardiac or respiratory failure and, in extreme situations, death. Pet parents are encouraged to contact their cat's veterinarian immediately if their cat is displaying any of these symptoms.

If pet parents have any product matching the following description in their possession, they should stop feeding it to their cats and dispose of the product. This information can be found on the bottom of each can.

Product Name Retail UPC Code Lot Code Best If Used By Date
Natural Balance® Ultra Premium Chicken & Liver Paté Formula canned cat food
5.5 oz can
2363353227 9217803 08 04 2021

These products are most commonly sold in pet specialty retailers and online throughout the United States and Canada. No other Natural Balance® products are impacted by this recall.

The Company has received reports of adverse reactions. Pet parents that have questions or would like to report adverse reactions should call 888-569-6828, Monday through Friday, 8 a.m. - 5 p.m. ET or email anytime at [email protected].

This recall is being conducted in cooperation with the U.S. Food and Drug Administration.

Company Contact Information

Consumers: 888-569-6828 [email protected]
Media: 330-684-3892 [email protected]

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