11/17/2021 | News release | Distributed by Public on 11/17/2021 12:29
Utilities United Against Scams (UUAS) and PSE&G are proud to recognize and to highlight the sixth annual Utility Scams Awareness Day on November 17. This year's campaign - 'End the Call. End the Scam.' - focuses on utility impostor scam calls and the advanced tactics that are being used to target customers. Since the pandemic began, the number of scams has escalated, and scammers have increased their efforts to take advantage of utility customers and the financial challenges that many have faced.
Customers should know that utilities will never call to demand immediate payment, and they will never ask for personal information over the phone. Utilities also will never ask customers to pay their bills with pre-paid cards, crypto currencies, or by using third-party payment apps, such as CashApp, Venmo, or Zelle.
If you receive a suspicious call from a possible scammer, please remember the following tips:
Please remember that utility scammers can be extremely sophisticated, and they often use strategies that can make customers believe they are not an impostor. Here are few common scams and tips for customers to protect themselves:
It is important for utility customers to understand the types of threats that exist and to remember that anyone can be targeted. Utilities and customers must continue to be vigilant and to raise awareness. Together, we can #StopScams.
Do you know how to spot at PSE&G employee? Read/share this Energize! story.
Visit the Utilities United Against Scams website for more information, and be sure to follow us on Twitter and on Facebook for additional tips and alerts.