12/01/2021 | Press release | Distributed by Public on 12/01/2021 06:09
80% of Americans believe they currently have the freedom to work from anywhere but only 12% believe they will have the same freedom in 2022
BELMONT, Calif.--(BUSINESS WIRE)-- A new research study byRingCentral, Inc. (NYSE: RNG), a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact center solutions, found that while the majority of American workers (80%) have the freedom to work from anywhere as 2021 draws to a close, a very small percentage (12%) believe that this same freedom will carry forward into the new year. The survey also revealed that if forced back into the office, 1 out of 3 Americans will leave their job. In fact, 52% of workers said they'd rather wash their dishes and 40% said they'd rather clean their toilet at home than commute to the office, clearly highlighting their lack of desire to be back in the office.
RingCentral conducted this survey in collaboration with Ipsos, a multinational market research and consulting firm, and questioned 9,000 workers in five countries including the United States, United Kingdom, Australia, France, and Germany. The survey was conducted with a desire to understand the impact of the pandemic on the workforce across various elements including, but not limited to, isolation, loneliness, a desire to connect, meeting new colleagues, confidence in return to office plans, and others.
The results bring to light a big disparity between business decision makers1 and workers2 across the following elements. Some highlights include:
Conversely, the survey results also bring to life that workers are happier now than they were at the beginning of the pandemic and have adjusted to either working remotely or in a hybrid environment. For additional highlights on how workers are feeling, click here.
"Our survey clearly indicates that while workers are feeling stable and settled, business decision makers have a greater desire to come to the office," said Gunjan Aggarwal, executive vice president and chief people officer at RingCentral. "The data also supports the narrative that if organizations do not proactively co-create with their employees a new hybrid model focused on productivity and engagement, some employees will leave their organizations and others will feel disenfranchised. There is no doubt that the future of work will be hybrid but what's becoming clear is that employees will have a bigger say, than ever before, on what that flexibility and hybrid work means to them and suits their needs."
Additional survey highlights include:
1. The world has adapted and stabilized: respondents are happier, healthier, and more empathetic than ever:
2. The Great Divide:
3. The feelings of return to work ring true across the world
4. Human connection has changed forever but not vanished:
The study has found that there is a certain sense of stability and neutrality in today's workers. While 71% of Americans say that the way they connect with other people has changed, people are feeling settled and stable in their current environments.
For more information on the study, click here.
1 Business decision makers are defined as those with senior title, influence purchasers, influence hiring, financial responsibility, and approve work schedules for employees
2 Workers are defined as those who do not fall under any of the above listed categories
About RingCentral
RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™ (MVP®) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral offers three key products in its portfolio including RingCentral MVP™, a Unified Communications as a Service (UCaaS) platform including team messaging, video meetings, and cloud phone system; RingCentral Video®, the company's video meetings solution with team messaging that enables Smart Video Meetings™; and RingCentral cloud Contact Center solutions. RingCentral's open platform integrates with leading third-party business applications and enables customers to easily customize business workflows. RingCentral is headquartered in Belmont, California, and has offices around the world.
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Jyotsna Grover
650-513-8712
[email protected]
Source: RingCentral, Inc.