Duke Energy Corporation

07/18/2019 | Press release | Distributed by Public on 07/18/2019 10:17

Duke Energy helps customers in Ohio and Kentucky manage electricity costs as heat wave continues

  • Duke Energy offers free tools and tips to help customers take control of their energy use during hot summer months

CINCINNATI - Hot weather can lead to higher energy bills as Duke Energy Ohio and Kentucky customers try to stay cool this summer. The company is offering free tools and tips to help customers manage those costs.

'We know these sweltering temperatures can impact customer bills, which is why we are urging everyone to take steps now to help control their energy usage,' said Amy Spiller, president, Duke Energy Ohio and Kentucky. 'We want to make sure our customers have the information and tools they need to help control their energy costs.'

Ways to manage summer electricity bills

Duke Energy offers free programs and tools to help customers better understand and manage their energy expenses. Keep in mind that the further your thermostat setting is from the actual temperature outside, the more energy you'll use. Here are some tips to help manage costs:

  • Budget Billinggives customers better control over their energy spending by establishing predictable monthly payments.
  • Our online savings calculatorshelp customers understand how their homes use energy - and how they can potentially reduce their consumption and better manage their summer bills.
  • Customers can also sign up to receive High Bill Alertsfor when adverse weather is projected to increase their electric bills by at least 30% and $30 compared to historical usage.

Track your energy usage

  • Customers with smart meterscan check online to view their daily usage. Smart meters collect usage information by the hour, so checking spikes throughout the month - by day and even hour - can show what appliances and behaviors are increasing their bills.
  • You can also download the Duke Energy app tohelp track your energy usage and access your account information.

Low- to no-cost summer tips

  • Set your AC to the comfortable setting that meets your lifestyle needs. Hot summer days can mean higher energy bills. The further your thermostat setting is from the temperature outside, the higher your energy bill will be.
  • Change or clean your air filters monthly.A dirty air filter can make a cooling system work harder, which uses more energy.
  • Inspect and service your HVAC.Have your HVAC system checked by a qualified heating and air conditioning contractor to make sure it is operating efficiently. This will also help extend the life of the system.
  • Don't cool an empty house.If you'll be out and about, adjust or program your thermostat to work around your schedule.
  • Close the blinds.Shutting blinds, drapes and shades during the hottest part of the day can keep the sun's rays from heating your house.
  • Grill outdoors.Cooking in the oven and on the stovetop creates a lot of indoor heat. Help save energy by firing up the grill outdoors, or prepare meals that don't require cooking.
  • Use fans in occupied rooms.They circulate air to supplement air conditioning. Make sure the fans are set to operate in a counterclockwise direction.
  • Turn off unnecessary lights.Be sure to turn off lights when you leave a room. Lights emit heat and cause your air conditioning system to work harder.
  • Replace incandescent bulbs with energy-efficient lighting options.LEDs use up to 90% less energy than traditional bulbs and last at least 15 times longer.
  • Seal air leaks with caulking and weatherstripping.And keep the door closed as much as you can to keep the cool air inside.

Additional resources

  • Eligible homeowners can sign up for a free home energy assessment, which includes an Energy Efficiency Starter Kit containing LEDs, an energy-efficient showerhead, and switch and outlet energy seals.
  • Duke Energy partners with local agencies to help low-income customers who may struggle to pay their energy bills. Please visit the company's websiteor call 800.544.6900 to learn more about the special assistance programs available to Ohio and Kentucky customers.
  • In addition, financial emergencies may occur from time to time. Duke Energy strongly encourages customers to call 800.544.6900 to learn about payment arrangements if they receive a disconnection notice and cannot pay before the disconnection date.

Duke Energy Ohio/Kentucky

Duke Energy Ohio/Kentucky, a subsidiary of Duke Energy, provides electric service to about 860,000 residential, commercial and industrial customers in a 3,000-square-mile service area, and natural gas service to approximately 538,000 customers.

Duke Energy (NYSE: DUK), a Fortune 150 company headquartered in Charlotte, N.C., is one of the largest energy holding companies in the U.S. It employs 30,000 people and has an electric generating capacity of 51,000 megawatts through its regulated utilities, and 3,000 megawatts through its nonregulated Duke Energy Renewables unit.

Duke Energy is transforming its customers' experience, modernizing the energy grid, generating cleaner energy and expanding natural gas infrastructure to create a smarter energy future for the people and communities it serves. The Electric Utilities and Infrastructure unit's regulated utilities serve approximately 7.7 million retail electric customers in six states - North Carolina, South Carolina, Florida, Indiana, Ohio and Kentucky. The Gas Utilities and Infrastructure unit distributes natural gas to more than 1.6 million customers in five states - North Carolina, South Carolina, Tennessee, Ohio and Kentucky. The Duke Energy Renewables unit operates wind and solar generation facilities across the U.S., as well as energy storage and microgrid projects.

Duke Energy was named to Fortune's 2019 'World's Most Admired Companies' list, and Forbes' 2019 'America's Best Employers' list. More information about the company is available at duke-energy.com. The Duke Energy News Centercontains news releases, fact sheets, photos, videos and other materials. Duke Energy's illuminationfeatures stories about people, innovations, community topics and environmental issues. Follow Duke Energy on Twitter, LinkedIn, Instagramand Facebook.

Contact: Sally Thelen
Office: 513.287.2432 | 24-Hour: 800.559.3853