Penn State Health appoints first system service line vice presidents as part of organizational transformation

Penn State Health has appointed its first two system service line vice presidents as part of its ongoing transformation from a standalone university hospital with separate community hospitals and practice sites into a well-coordinated, innovative and high-value system of care.

April 22, 2021Penn State Health Daily Brief

Holly Roush, who currently serves as director of operations for Penn State Heart and Vascular Institute, will serve in the newly created position of vice president of Heart and Vascular Services for Penn State Health. At the same time, Ethel Randall will join the health system as vice president of Cancer Services, another newly created, systemwide leadership role.

The appointments mark an important step in a coordinated approach to the delivery of cardiovascular and cancer care across the health system, according to Tom Stoessel, executive vice president, chief strategy officer and chief transformation officer.

'Holly and Ethel will lead operational strategy and foster enhanced coordination for our cancer and heart-related programs across all of Penn State Health's hospitals and medical group practices throughout the region,' Stoessel said. 'They will oversee the implementation of strategies to grow our programs and ensure operational excellence.'

The goal of this new model of service line alignment across the spectrum of care is to help Penn State Health seamlessly deliver advanced, personalized health services and the high-value care people with cancer and heart and vascular diseases need. In the coming months, the organization will appoint physician leaders for both service lines to oversee the clinical care processes.

Roush has been with Penn State Health for nearly 25 years, earning a reputation as a proven leader in clinical services, operations and strategic planning. As director of operations for the Heart and Vascular Institute, she is responsible for all operational functions of the 12 professional and 24 technical cost centers, more than 100 physicians and advanced practice providers, and more than 130 clinical and support staff. She has been a critical part of the heart and vascular team at the Milton S. Hershey Medical Center that has produced nationally ranked outcomes for ventricular assist device (VAD) and transplant patients.

Roush's tenure with the health system began in 1996 as a direct care nurse for Hershey Medical Center. In 2005, she joined the institute as clinical head nurse before her promotion to practice director in 2009 and director of operations in 2016.

A critical care registered nurse, Roush earned a master's degree in nursing administration at Penn State and a bachelor's degree in nursing at Messiah College, Grantham, Pa. She also completed the Penn State Health Leadership Academy for Excellence in Academic Medicine in 2018.

Randall, who officially joins the organization Monday, May 3, brings more than 20 years' experience in cancer service line strategy, operations, business development, strategic planning and implementation and change management to our leadership team. She has a proven track record innovating new strategies across the cancer care continuum, building trust relationships and bridging business models in both for-profit and not-for-profit large health care systems.

Most recently, Randall served as regional vice president of cancer, South Atlantic Division, for Sarah Cannon, the Cancer Institute of HCA Healthcare. Prior to joining Sarah Cannon in 2015, she served as corporate director of Oncology Women's Imaging Services at Baylor Scott & White Health in Dallas, where she leveraged her clinical and business acumen to implement and scale a system approach across the market and developed and executed new programs across multiple service lines. Randall completed the Baylor Executive Development Growth program at Southern Methodist University in Dallas.

A licensed radiology technologist, Randall earned her MBA at Tiffin University, Tiffin, Ohio, and a bachelor's degree at Hiram College, Hiram, Ohio.

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