City of Santa Clara, CA

07/04/2022 | Press release | Distributed by Public on 07/04/2022 21:49

Fireworks and Calling 9-1-1; When is it Appropriate?

Every year around the Fourth of July, 911 operators are inundated with calls regarding fireworks. The majority of these calls are non-emergency related, but tie up the 911 system, potentially delaying an emergency call from getting through.

The chart below has been produced to serve as a guide in determining when call 9-1-1, and alternative resources to seeking assistance.

Incident or Question?

Should I Call 9-1-1?

If not a call to 9-1-1, what should I do?

Are fireworks legal within the City of Santa Clara?

No

Our local Ordinance and how to report illegal activity is available online

I have a firework related injury from using fireworks, example:

· Burns

· Injury to body part(s)

Yes

Call 9-1-1 immediately for police, fire or medical response

A fire has started from the use of fireworks

Yes

Call 9-1-1 immediately for police, fire or medical response

I have property damage as a result of fireworks No Call the non-emergency phone number, 408-615-5580

The neighbor is using illegal fireworks

No

Call the non-emergency phone number, 408-615-5580 if you are able to provide the exact address of where the illegal activity is occurring.

Please do NOT call to report noise complaints without an exact address. It ties up phone lines needlessly and personnel resources are limited

I have old consumer fireworks I want to get rid of

No

Call the Fire Department, 408-615-4900

I have found a short piece of pipe with a fuse coming out of it

Yes

Call 9-1-1 immediately for police, fire or medical response

Leave the device where it is and do not pick it up.

I have noticed the sale of fireworks in my neighborhood

No

Call the non-emergency phone number, 408-615-5580