10/18/2021 | Press release | Distributed by Public on 10/18/2021 02:20
CHICAGO, October 18, 2021 - GoHealth, Inc. (GoHealth) (NASDAQ: GOCO), a leading health insurance marketplace and Medicare-focused digital health company, recently conducted an analysis of Member Care Assessments (MCAs), health-related surveys administered to a member of a health plan. Data from MCAs can inform when members require support scheduling appointments, finding specialist care partners, addressing social determinants of health needs, and effectively selecting and utilizing a pharmacy-all critical components to a member's overall health and wellness.
The analysis revealed that MCAs play a significant role in supporting health equity attainment, as well as highlighting areas that health plans and insurance brokers should evaluate when enhancing plan benefits to meet population health needs.
Over the past decade, healthcare organizations have been challenged by the lack of a cost-effective and timely means of identifying clinical and social needs early in their members' healthcare journey. MCAs were born to identify these unmet needs.
MCAs are often administered to Medicare and Medicaid enrollees. They can be an effective tool for helping the Centers for Medicare & Medicaid Services (CMS) and the healthcare ecosystem identify gaps in health equity early so they can be addressed. Through MCAs, GoHealth has identified the following critical needs:
MCAs yield powerful data, however, in order to unearth such insights, intentional and strategic forethought is required:
Read more: Uncovering Medicare Needs Through Member Care Assessments
GoHealth Responds to MCA Needs
In response to MCA needs, GoHealth has established exclusive Medicare agreements and partnerships with major organizations like online prescription pharmacy GoodRx and social services agency Aunt Bertha to address these important health issues. On a daily basis, GoHealth TeleCare agents connect members to valuable community-based resources to maximize their health through Encompass, a one-stop solution that empowers members with the tools they need to lead heathier lives.
Forging strategic partnerships with key organizations will continue to be at the forefront of GoHealth's efforts. Ongoing enhancements to our Encompass offerings will continue to be a major focus to ensure members' needs are effectively addressed at all levels as part of our mission to improve access to healthcare in America.
Contacts:
Media Relations, [email protected]
Investor Relations, [email protected]
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