We are investigating a recent incident at our Fertility Clinic involving an unexpected temperature fluctuation with the tissue storage bank where eggs and embryos are stored in liquid nitrogen. At this time, we don't yet know the viability of these eggs and embryos. We have initiated an investigation to identify the cause of this event. We are bringing in independent experts to ensure we understand all aspects of this occurrence and do everything possible to address the situation. Right now, our patients come first. We are incredibly sorry this happened. We are committed to getting answers and working with patients individually to address their concerns. We have already initiated contact with all of our patients to inform them and respond to their questions, and set up a designated call center to arrange personal meetings or calls with their physicians. As always, we are guided by the principle that we are going to do the right thing by our patients and their families.