April is Emergency Communications Month

CISA has designated April as Emergency Communications Month to recognize the critical role of emergency communications personnel in public safety.

Emergency communications have evolved to be so much more than just dialing 911. It is a complex ecosystem that allows people to share critical information in real time during an emergency. Today, emergency communicators include 911 telecommunicators, first responders and even cyber professionals.

Throughout the month, CISA will highlight emergency communicators and how they serve the American public, the role of cybersecurity in emergency communications, and the role CISA's partnerships and stakeholders play in helping the agency achieve its goals. Some upcoming highlights for the month include:

• National Public Safety Telecommunicators Week (April 10-16). During this week, CISA will honor telecommunications personnel for their commitment, service and sacrifice.
• CISA's partnerships with members of the emergency response community through programs such as SAFECOM, which was formed in 2001 after the terrorist attacks of 9/11. SAFECOM collaborates with emergency responders and elected officials across all levels of government to improve emergency response providers' interjurisdictional and interdisciplinary emergency communications interoperability.
• Cybersecurity resources for emergency communications. As communications technology evolves and as 911 systems move from stand-alone 911 emergency communication centers to an interconnected network, cybersecurity is often cited as one of the major vulnerabilities. CISA has resources for local jurisdictions to assess and mitigate cyber risks with their emergency communications systems.

To learn more about Emergency Communications Month and how to amplify CISA's many resources, visit cisa.gov/emergency-communications-month. For additional emergency communications resources from CISA, please visit cisa.gov/emergency-communications.

This article is based on content in the
April 7, 2022 InfoGram.

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