H&R Block, In the Matter of - The Federal Trade Commission is taking action against tax preparation company H&R Block for unfairly deleting consumers’ tax data and requiring[...]

Tags:

• Consumer Protection
• Office of Administrative Law Judges
• Bureau of Consumer Protection
• deceptive/misleading conduct
• Finance
• Advertising and Marketing
• Online Advertising and Marketing
• Advertising and Marketing Basics

The Federal Trade Commission is taking action against tax preparation company H&R Block for unfairly deleting consumers' tax data and requiring them to contact customer service when they downgrade to more affordable online products, and deceptively marketing their products as "free" when they were not free for many consumers. These practices cost consumers time and money.