Carolyn Callan Drives Growth and Innovation at Brown & Brown Europe

Carolyn Callan, Managing Director of Retail at Brown & Brown Europe, shares her vision for the company's future in an exclusive interview with Insurance Age. With a focus on profitable growth and talent development, Callan outlines strategic initiatives driving operational efficiency and industry leadership.

Carolyn spearheads multiple projects, including SME strategy and talent development, under the unified Brown & Brown brand. Her approach emphasizes maintaining individual business entrepreneurship while standardizing infrastructure for consistency and efficiency.

Drawing from her extensive industry experience, Carolyn prioritizes people-centric leadership, fostering a culture of collaboration and accountability. With a track record of success across notable firms like Swinton and Covéa, her appointment signifies a strategic move for Brown & Brown.

As Brown & Brown evolves, Carolyn's role extends to strategic partnerships and potential M&A activities. Her commitment to cultural alignment and long-term vision underscores her dedication to making Brown & Brown her "forever home" and driving sustainable growth in the competitive brokerage landscape.

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